Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACOB JOBE

Southaven,MS

Summary

Results-driven Operations Manager, proficient in overseeing operations with practiced leadership skills and strong attention to detail. History of meeting demanding objectives by training and motivating employees in performance requirements, standard procedures, and safety behaviors. Proven skills in continuous improvement and policy enforcement.

Overview

8
8
years of professional experience

Work History

Operations Manager

Amazon
Olive Branch, MS
02.2023 - Current
  • Site Pick POC, drove 15% improvement in pick rate which allowed site to realize a 27% improvement in OB TPH for Peak YOY.
  • Coordinated establishments of best practices and communication channels that led to 61% improvement in false pick shorts and 33% in PPQA effectiveness in 6 months
  • Ran as OB Senior proxy in week 1 of September and week 4 of October. Both weeks, site ran record breaking TPH and DEA weeks.
  • Worked closely with RIE team to execute changes and best practices that led to cost savings of $6 million for the site.
  • Worked with 6 different PA's on POD prep and leadership development, all passed their POD's and are AM's at multiple sites.

Area Manager

Amazon
Olive Branch, MS
01.2021 - Current
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

Sales Associate

Cabela's
Bristol, VA
07.2018 - 11.2018
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
  • Keep areas neat while working and return items to correct locations following demonstrations
  • Suggest specific product purchases to meet customers' needs
  • Stock shelves with products.

TEAM LEAD

Strum, Ruger & Co
Mayodan, NC
05.2017 - 06.2018
  • Established open and professional relationships with team members which helped issues and conflicts quickly
  • Implemented new working processes that delivered continued improvements
  • Supervised 15 to 18 associates on any given day, while ensuring standard work and LEAN manufacturing processes were followed and production numbers met
  • Team member for a Kaizen that used problem solving techniques to make improvements on American Centerfire Line
  • JI trained associates on multiple machining and building loops
  • Assisted management during serial sweeps to ensure ATF standards were met
  • Assisted management during inventory to ensure all parts were accounted for.

Manufacturing Associate

Strum, Ruger & Co
Mayodan, NC
01.2016 - 05.2017
  • Maintained a clean work environment
  • Assisted management with building fixtures and constructing stations for start up line
  • Helped manufacturing line meet production numbers by machining parts in CNC machines and assembling firearms
  • Tested functionality of firearms
  • Assisted customer service technician with returned firearms using problem solving extensive knowledge of center fire rifle
  • Set tools for CNC machines and used basic offsets to correct parts that were out of specifications

Education

BBA - Economics

East Tennessee State University
Johnson City, TN
05.2020

A.A - Arts

ROCKINGHAM COMMUNITY COLLEGE

Skills

  • Program Optimization
  • Team Leadership
  • Employee Motivation
  • Process Improvement
  • Coaching and mentoring
  • Decision Making

Timeline

Operations Manager

Amazon
02.2023 - Current

Area Manager

Amazon
01.2021 - Current

Sales Associate

Cabela's
07.2018 - 11.2018

TEAM LEAD

Strum, Ruger & Co
05.2017 - 06.2018

Manufacturing Associate

Strum, Ruger & Co
01.2016 - 05.2017

BBA - Economics

East Tennessee State University

A.A - Arts

ROCKINGHAM COMMUNITY COLLEGE
JACOB JOBE