Jacob Johnson
Dublin
Summary
Dynamic Event Manager with a proven track record at Ohio University Event Services, excelling in guest relations and operations oversight. Expertly coordinated high-attendance events, enhancing safety and traffic flow. Skilled in team leadership and adaptable problem-solving, ensuring seamless installations and exceptional customer satisfaction in delivery management.
Overview
5
5
years of professional experience
Work History
Event Manager
Ohio University Event Services
05.2023 - 04.2025
- Helped manage and coordinate parking logistics for high-attendance college sports events, including football and basketball games, ensuring smooth traffic flow and optimal parking capacity.
- Supervised parking staff, assigned duties, and implemented strategies to enhance safety in large crowds.
- Collaborated with university officials and event operations to develop and execute parking plans tailored to each event's unique needs.
- Provided exceptional customer service by assisting attendees with parking inquiries, directing traffic, and resolving issues in a timely manner.
Delivery Manager
Sciotovalley
04.2020 - 08.2024
- Oversaw the delivery and installation of hot tubs, cover lifters, and other accessories, ensuring quality workmanship and customer satisfaction.
- Led and coordinated a team of installers, assigning tasks and providing hands-on support to ensure efficient and safe installations.
- Communicated directly with customers to schedule deliveries, address concerns, and provide guidance on product usage and maintenance.
- Troubleshoot installation challenges on-site, adapting to various setups to ensure proper functionality and durability.
- Maintained equipment and inventory, ensuring all necessary tools and materials were available for each job.
Education
Bachelor of Science - Psychology
Ohio University
Athens, OH05-2025
Skills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Deadline management
- Operations oversight
- Adaptability
Languages
Spanish
Professional Working
Timeline
Event Manager
Ohio University Event Services
05.2023 - 04.2025
Delivery Manager
Sciotovalley
04.2020 - 08.2024
Bachelor of Science - Psychology
Ohio University
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