Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacob Johnson

Dublin

Summary

Dynamic Event Manager with a proven track record at Ohio University Event Services, excelling in guest relations and operations oversight. Expertly coordinated high-attendance events, enhancing safety and traffic flow. Skilled in team leadership and adaptable problem-solving, ensuring seamless installations and exceptional customer satisfaction in delivery management.

Overview

5
5
years of professional experience

Work History

Event Manager

Ohio University Event Services
05.2023 - 04.2025
  • Helped manage and coordinate parking logistics for high-attendance college sports events, including football and basketball games, ensuring smooth traffic flow and optimal parking capacity.
  • Supervised parking staff, assigned duties, and implemented strategies to enhance safety in large crowds.
  • Collaborated with university officials and event operations to develop and execute parking plans tailored to each event's unique needs.
  • Provided exceptional customer service by assisting attendees with parking inquiries, directing traffic, and resolving issues in a timely manner.

Delivery Manager

Sciotovalley
04.2020 - 08.2024
  • Oversaw the delivery and installation of hot tubs, cover lifters, and other accessories, ensuring quality workmanship and customer satisfaction.
  • Led and coordinated a team of installers, assigning tasks and providing hands-on support to ensure efficient and safe installations.
  • Communicated directly with customers to schedule deliveries, address concerns, and provide guidance on product usage and maintenance.
  • Troubleshoot installation challenges on-site, adapting to various setups to ensure proper functionality and durability.
  • Maintained equipment and inventory, ensuring all necessary tools and materials were available for each job.

Education

Bachelor of Science - Psychology

Ohio University
Athens, OH
05-2025

Skills

  • Guest relations
  • Team leadership and supervision
  • On-site execution
  • Schedule management
  • Deadline management
  • Operations oversight
  • Adaptability

Languages

Spanish
Professional Working

Timeline

Event Manager

Ohio University Event Services
05.2023 - 04.2025

Delivery Manager

Sciotovalley
04.2020 - 08.2024

Bachelor of Science - Psychology

Ohio University
Jacob Johnson