Jacob Johnson
Colorado Springs,CO
Summary
Dynamic security professional with extensive experience at Eden Nightclub, excelling in incident response and security management. Proven track record in enhancing team competencies and enforcing safety protocols, ensuring guest and asset protection. Recognized for exceptional customer service and strategic oversight, driving performance and compliance in high-pressure environments.
Overview
2011
2011
years of professional experience
1
1
Certification
Work History
Head of Security
Eden Nightclub
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
Assistant Manager
Copperhead Road Nightclub
03.2009 - 05.2010
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Head of Security
Sodo Nightclub
01.2008 - 05.2010
Education
Graduation - Business
Salida High School
Salida, CO04.2005
Skills
- Incident response
- Event security
- Security management
- Asset protection
- Security training
- Access control
Accomplishments
Training in security, management skills, de-escalation skills. Also very good communication skills.
Certification
De-escalation thru other companies. Pinnacol and Cspd.
Timeline
Assistant Manager
Copperhead Road Nightclub
03.2009 - 05.2010
Head of Security
Sodo Nightclub
01.2008 - 05.2010
Head of Security
Eden Nightclub
Graduation - Business
Salida High School
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