Jacob Johnson
Phoenix,AZ
Summary
Results-oriented Transportation Coordinator with expertise in logistics management, compliance assurance, and delivery optimization. Strong problem-solving and organizational skills enhance operational efficiency and drive cost savings. Proven success in overseeing complex logistics operations, contributing to improved on-time delivery and streamlined processes.
Overview
12
12
years of professional experience
Work History
TRANSPORTATION COORDINATOR
MERCY CENTER OF ARIZONA
Phoenix, AZ
10.2024 - 10.2025
- Coordinated vehicle dispatch, routing, and pickup requests for community service trips, enhancing service delivery.
- Communicated with drivers, staff, and passengers about route changes and delays.
- Maintained transportation logs, trip records, and service documentation.
- Monitored vehicle readiness, safety checks, and maintenance follow-up tasks.
- Facilitated smooth transportation operations by adhering to company policies and safety regulations, ensuring compliance with legal standards.
- Supported compliance with Mercy Center of Arizona transportation policies and procedures.
- Addressed scheduling conflicts and urgent ride requests through effective communication, maintaining service continuity.
- Verified and documented breakage and unsalable products, identifying overall trends.
SERVICE TECHNICIAN
STATE OF ARIZONA
Phoenix, Arizona
02.2016 - 04.2018
- Inspected, maintained, and repaired vehicles, performing installation, troubleshooting, diagnostics, and preventative maintenance on all types of automotive equipment while managing assigned parts, equipment, and tools.
- Maintained state facilities equipment in compliance with Arizona safety and service standards to ensure operational reliability.
- Executed work orders for repairs, inspections, and routine service calls, contributing to efficient service delivery.
- Repaired fixtures, controls, and mechanical components using hand and power tools.
- Inspected equipment for wear, leaks, and unsafe conditions during scheduled checks.
- Recorded details of service tasks performed, parts usage, and maintenance activities in records.
CHAPLAIN'S CLERK
STATE OF ARIZONA
01.2015 - 02.2016
- Provided spiritual counseling for people in the Arizona State correctional facilities.
- Assessed chaplaincy needs and supported crisis situations with a calm presence.
- Facilitated and participated in prayer services while honoring the religious preferences of patients, loved ones, and staff within the hospital.
- Coordinated religious services while preparing the worship space to support smooth operations.
COOK
STATE OF ARIZONA
12.2013 - 01.2015
- Prepared daily meals for the Arizona state facility dining services.
- Cooked menu items using approved recipes and portion guidelines.
- Assessed food quality, temperature, and presentation before meal service.
- Followed food safety and sanitation standards in state kitchen operations.
- Cleaned prep-areas, prepared food, and served diverse individuals, ensuring a welcoming dining experience.
- Monitored inventory levels and replenished kitchen supplies to maintain seamless service operations.
- Cleaned equipment, work areas, and storage spaces after meal preparation.
- Trained kitchen staff on safe cooking, handling, and sanitation practices, promoting a culture of food safety.
Education
ADVANCED AUTOMOTIVE TECHNICIAN CERTIFICATION -
RIO SALADO
07-2015
BASIC AUTOMOTIVE TECHNICIAN CERTIFICATION -
RIO SALADO
02-2015
Skills
- Interpersonal relationship building Responsible for assigning tasks and ensuring compliance within a peer mentor setting
- Conflict resolution
- Effective communication
- Dispatch coordination
- Transportation logging
- Fleet preventive maintenance
- Vehicle readiness checks
- Vehicle inspection
- Maintenance follow-up
- Safety compliance
- Route planning
- Transportation solution development
- Problem solving
- Comprehensive vehicle maintenance
Timeline
TRANSPORTATION COORDINATOR
MERCY CENTER OF ARIZONA
10.2024 - 10.2025
SERVICE TECHNICIAN
STATE OF ARIZONA
02.2016 - 04.2018
CHAPLAIN'S CLERK
STATE OF ARIZONA
01.2015 - 02.2016
COOK
STATE OF ARIZONA
12.2013 - 01.2015
ADVANCED AUTOMOTIVE TECHNICIAN CERTIFICATION -
RIO SALADO
BASIC AUTOMOTIVE TECHNICIAN CERTIFICATION -
RIO SALADO