Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Jones

Hinesville,GA

Summary

Diligent Communications Technician successful in Army Multichannel Transmission Systems Operator-Maintainer . Over three years of hands-on experience working as 25Q/25H for telecommunication for the Army. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions.

Overview

4
4
years of professional experience

Work History

25Q Multichannel Transmission Systems Operator

US Army
08.2020 - Current
  • Followed standards and procedures to maintain safe work environment.
  • Accurately read, understood and carried out written instructions.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Monitored and analyzed system performance, such as network traffic, security and capacity.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Developed and implemented procedures for preventive maintenance, backup and data recovery.
  • Assessed facilities to determine capacity and needs for telecommunications systems.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
  • Installed and maintained systems and analyzed users' needs.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Mechanic

Tire Kingdom
02.2020 - 08.2020
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Disassembled defective parts to make proper repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Explained estimates and determined repair timelines to manage customer expectations.

Education

High School Diploma -

Santa Fe High School
Alachua, FL
05.2019

Skills

  • Logging Messages
  • Training Junior Team Members
  • Preventive Maintenance Management
  • Demonstration Systems
  • Timely Project Completion
  • Emergency Situations
  • Software Installation
  • Routine Inspections
  • Telecommunications Equipment
  • Technical Review
  • Corrective Actions
  • System Modification
  • Cabling Plans
  • Corrective Maintenance
  • Diagnostic Procedures
  • Installation Procedures
  • Team Communication
  • Problem Resolution
  • Antenna Equipment
  • Effective Communication Skills
  • Hand Tools
  • Safety Measures
  • Inspecting Systems
  • Team Support
  • Knowledge Base

Timeline

25Q Multichannel Transmission Systems Operator

US Army
08.2020 - Current

Mechanic

Tire Kingdom
02.2020 - 08.2020

High School Diploma -

Santa Fe High School

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Jacob Jones