Jacob Jones
Phoenix,AZ
Summary
Dependable person with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
Five Guys
Phoenix, AZ
11.2022 - 12.2022
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Seasonal Customer Service Representative
Sun Devil Wrestling Camp
Tempe, AZ
06.2020 - 07.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances.
- Answered inbound calls, chats and emails to facilitate customer service.
- Assisted customers with making payments.
Education
Corona Del Sol High School
Tempe, AZ04-2024
Dorius Academy
Layton, UT04-2024
Skills
- Product Sales
- Inventory Control
- Customer Needs Assessment
- Payment Processing
- Reading comprehension skills
- Time Management
- Meeting deadlines
- Health Code Compliance
Accomplishments
- Played football and wrestled in elementary, middle school, and high school
- 2021 Arizona High School Freshman State Wrestling Champion
- Multiple time middle state placewinner
Timeline
Crew Member
Five Guys
11.2022 - 12.2022
Seasonal Customer Service Representative
Sun Devil Wrestling Camp
06.2020 - 07.2022
Corona Del Sol High School
Dorius Academy