Jacob Jordan
Mount Vernon,IA
Summary
Motivated customer service and sales professional with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Previous skills in enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
Work History
Staff Member
Dairy Queen Grill & Chill
Mount Vernon, IA
08.2023 - 08.2024
- Enhanced workplace productivity through effective teamwork and collaboration.
- Operated cash register and POS system for payment processing via cash, check, and credit card.
- Ensured compliance with all closing procedures and policies to maintain operational integrity.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Welcomed customers, offering assistance to help find store items.
Daycare Assistant
Kids Club Daycare
Mount Vernon, IA
10.2021 - 08.2023
- Developed positive relationships with parents through communication about their child's daily activities.
- Monitored daily operations within the department to ensure compliance with regulations.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, IA05-2024
Some College (No Degree) - Communications
University of Iowa
Iowa City, IASkills
- Research and analytical skills
- Creative writing and editing
- Customer assistance
- Cash handling
- Team collaboration
- Communication skills
- Time management
- Conflict resolution
- Customer service
References
References available upon request.
Timeline
Staff Member
Dairy Queen Grill & Chill
08.2023 - 08.2024
Daycare Assistant
Kids Club Daycare
10.2021 - 08.2023
High School Diploma -
Mount Vernon High School
Some College (No Degree) - Communications
University of Iowa
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