Jacob Kavanaugh
Pueblo West,CO
Summary
Responsible production support worker always ready to contribute to team and company success. Dedicated to tackling any task and efficiently completing all work. Operates equipment such as standing forklifts, and Pallet trucks to move materials and support production needs. Organized, with over 6 years of experience promoting productivity in high-volume warehouse environments. Maintain accurate records of thoroughly executed inventory control activities. Skilled in operating and troubleshooting industrial equipment. Reliable, with strong background facilitating workflow in industrial, and large scale facilities. Deliver accurate inventory control and proficient operation of standard warehouse equipment. Offering exceptional vocational and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Abrasive Blast Cleaning
CS Wind America
Pueblo, CO
03.2023 - Current
- Maintained accurate records of production logs and inventory levels of abrasives used in the blasting process.
- Provided technical support to other team members regarding blasting techniques and processes.
- Assisted in troubleshooting any malfunctions or breakdowns in the blasting process.
- Kept detailed records of all maintenance performed on machinery such as lubrication schedules.
- Followed environmental regulations for disposal of hazardous materials generated from the blasting process.
- Operated shot blast machines to clean steel tower sections using stainless steel abrasive 'grit'.
- Loaded and unloaded materials into and from the blast chamber safely with forklifts or overhead cranes.
- Monitored the flow rate of abrasive material during blasting operations to ensure maximum efficiency.
- Dismantled defective machinery parts for repair or replacement as needed.
- Ensured all safety procedures were followed while operating or maintaining blast machines.
- Performed daily maintenance and inspection of blast machines, air compressors, dust collectors, and other related equipment.
- Organized work area by cleaning up debris from previous jobs and disposing it properly.
- Cleaned up spilled abrasives quickly to prevent contamination in surrounding areas.
- Conducted regular tests to ensure proper functioning of the dust collection system.
- Trained new employees on safe operation of shot blast machines and other related equipment.
- Repaired damaged components by welding or grinding them prior to re-blasting.
- Replaced worn out parts on blast machines including nozzles, hoses, and filters.
- Safely operated equipment to set up and prepare area for blasting.
- Lifted and loaded materials into machines for blasting preparation.
- Adjusted machine settings for optimal blasting results in accordance with customer specifications.
Sales Manager
American Income Life Insurance Company
Dallas, TX
02.2021 - 04.2023
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Tracked monthly sales to generate reports for business development planning.
- Developed and implemented new sales strategies to update product lines.
- Supported all sales team members to drive growth and development.
General Laborer
Shell Oil CO.
Pueblo, CO
12.2021 - 12.2022
- Sorted and placed materials or items on racks, shelves or in bins to keep store organized.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Reported safety violations to supervisor to reduce risks and accidents.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and worked to streamline transactions.
- Inspected store products for damage and obtained item replacements for customers.
- Promoted specific items to drive sales and achieve add-on purchases.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Placed merchandise in bags or boxes and gave packages to customers.
- Resolved issues with cash registers, card scanners and printers.
- Answered phone calls to assist customers with questions and orders.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Specialized Services
Csaa Ig
Pueblo, CO
08.2021 - 07.2022
- Analyzed results of complex and protected information, and conducted investigations into tracing sources of COVID-19 infections throughout the Southern Nevada Health District, and delivered concise written conclusions and case notes to management.
- Documented research findings to support risk-based decision-making and resolution to escalated incidents.
- Provided regulatory compliance training to employees.
- Produced in-depth reports outlining findings and recommendations for improvement.
- Researched economic data and reviewed records to assess adequacy of individuals in relation to established cases.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Maintained strong call control and quickly worked through scripts to address problems.
- Audited customer account information to identify issues and develop solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Strengthened team performance and productivity by training and inspiring team members.
- Helped clients navigate online systems within established frameworks to obtain services.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Updated customer accounts, addresses and contact information within call management databases.
Forklift Operator
Del Real Foods
Moore, OK
11.2019 - 07.2021
- Transferred materials to and from warehouses, production lines and packaging lines.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Secured loads on pallets to minimize damage and worker injuries.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Inspected lifts before use to prevent damage to goods.
- Maintained current forklift training and certification as required by company policies.
Warehouse Worker
Target Corporation
Pueblo, CO
12.2014 - 02.2019
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Tagged unmarked merchandise with item number.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Logged unit quantities and entered data into inventory database.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Loaded perishable goods into environmentally controlled trucks.
- Stood for extended time periods to complete order fulfillment process.
- Transferred heavy materials from ground level to elevated storage locations.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Education
Mason City High School
Mason City, IA2008
Skills
- Profit and revenue-generating strategies
- Persuasive negotiations
- Sales tracking
- Materials handling and transport
- Material Safety Data Sheets
- Pallet jacks
- Facilities maintenance
- Forklifts
- Warehouse operations
- Time management
- Troubleshooting and analysis
- Project oversight
- Troubleshooting skills
- Preventive maintenance
- Client relationship management
- Product organization
- Call Center Operations
- Schedule mastery
- Conflict mediation
- In-store support
- Project management abilities
- Inbound and Outbound Calling
- Microsoft Office expertise
- Employee coaching
- Quality control
- Customer relations
- Senior leadership support
Certification
- Earned licensing in both Colorado as well as Texas to sell Accident, health, and life insurance.
Timeline
Abrasive Blast Cleaning
CS Wind America
03.2023 - Current
General Laborer
Shell Oil CO.
12.2021 - 12.2022
Specialized Services
Csaa Ig
08.2021 - 07.2022
Sales Manager
American Income Life Insurance Company
02.2021 - 04.2023
Forklift Operator
Del Real Foods
11.2019 - 07.2021
Warehouse Worker
Target Corporation
12.2014 - 02.2019
Mason City High School
- Earned licensing in both Colorado as well as Texas to sell Accident, health, and life insurance.
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