Jacob Kerby
Ellsworth,KS
Summary
Proactive Corrections Officer and Adjunct Professor with diverse experience in facility safety, inmate supervision, and academic instruction. Skilled in handling customer complaints, tax analysis, and cross-functional communication. Bringing critical thinking, strong communication, and teamwork orientation to drive effective solutions and foster positive environments.
Overview
5
5
years of professional experience
Work History
Adjunct Professor
Friends University
08.2023 - Current
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Taught Accounting courses, providing instruction to up to 25 undergraduate students at a time.
Corrections Officer
Ellsworth Correctional Facility
04.2024 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Oversaw and maintained custody of 896 inmates in the facility.
Customer Service Associate
Lowes Home Improvment
05.2019 - 04.2024
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Tax Analyst
Koch Industries
07.2020 - 02.2024
- Analyzed tax issues and made recommendations for remediation to management.
- Managed relationships with external auditors, providing timely responses to requests for information and resolving any discrepancies.
- Facilitated communication between cross-functional teams, helping to ensure that all departments understood their role in maintaining tax compliance.
- Collaborated with 30 plus colleagues to research complex tax issues, ensuring accurate interpretation of regulations and laws.
Education
MBA - Accounting
Friends University
Wichita, KS12.2021
Bachelor of Accountancy - Accounting
Friends University
Wichita, KS05.2020
Skills
- Critical Thinking Capacity
- Verbal and written communication
- Teamwork orientation
- Diversity awareness
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Corrections Officer
Ellsworth Correctional Facility
04.2024 - Current
Adjunct Professor
Friends University
08.2023 - Current
Tax Analyst
Koch Industries
07.2020 - 02.2024
Customer Service Associate
Lowes Home Improvment
05.2019 - 04.2024
MBA - Accounting
Friends University
Bachelor of Accountancy - Accounting
Friends University
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