Jacob King
Summary
Personable and dedicated team member with extensive experience in the service industry. Upbeat, positive attitude and proven skill in establishing rapport with clients / customers. Motivated to maintain satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, growing business, and achieving goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server / Restaurant Host
Boston Beanery
09.2023 - Current
- Provides excellent customer service to ensure satisfaction.
- Performes opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborates with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Follows health safety guidelines when preparing and serving food products.
- Trains new employees on restaurant procedures and plating techniques.
Ocean Rescue Lifeguard
Duck Surf Rescue
Duck, NC
05.2023 - 08.2023
- Monitored beach conditions for hazardous materials, rip currents and other hazards.
- Performed daily maintenance of rescue equipment and lifeguard stands.
- Conducted regular drills with fellow lifeguards to ensure safety protocols were followed correctly.
- Maintained a safe environment by monitoring activities, enforcing rules, and responding appropriately to emergencies.
- Participated in weekly in-service training and maintained fitness level necessary to perform physical tasks for water rescues.
WMA / Front Desk
Elements Massage
Vienna, VA
01.2022 - 10.2022
- Greeted visitors and provided them with information about the company.
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Processed payments using cash registers or point-of-sale systems.
- Sold and pushed memberships and add ons for scheduled appointments
Education
Bachelor of Science - Industrial Engineering
West Virginia University
Morgantown, WV05-2026
Skills
- Lean 6 Sigma Training
- Strong Work Ethic
- Microsoft(Excel, Word, Powerpoint, etc)
- Personable
- Regulatory Compliance
- Positive and Professional
- Guest Relations Management
- Exceptional customer service
Affiliations
- Volunteering (Honduras, WVU, Food Pantries)
- WVU Honors College
- NSCS Leadership Training
- Athletics
- Crafts (Ceramics, 3D Printing/Design, Welding)
Certification
- American Red Cross (First Aid - Lifeguard)
- NSC (First Aid, CPR, and AED Instructor)
References
References available upon request.
Timeline
Server / Restaurant Host
Boston Beanery
09.2023 - Current
Ocean Rescue Lifeguard
Duck Surf Rescue
05.2023 - 08.2023
WMA / Front Desk
Elements Massage
01.2022 - 10.2022
Bachelor of Science - Industrial Engineering
West Virginia University
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