Jacob Kingsman
Modesto,CA
Summary
Great at ensuring operational excellence, I leveraged flexibility with overseeing all aspects of the operation and interpersonal skills at Southwest Airlines to enhance my overall effectiveness as an asset towards a common goal. My strategic focus on leading flights from the ground and monitoring arriving/departing schedule significantly improved productivity, especially during those unexpected quick turn times. My proactive approach to problem-solving and dedication to maintaining high standards of service emphasizes my commitment to excellence within Southwest Airlines.
Overview
1
1
year of professional experience
Work History
Ground Service Ramp Agent
Southwest Airlines
San Jose, California
02.2023 - Current
- Communicated closely with ground crew, ops agent, and team leaders to maintain loading and unloading safely and efficiently.
- Operated various GSE types such as conveyor belt loaders,stow loader, push-back lektro and tugs.
- Inspected baggage for damage or security issues before loading onto planes; reported any discrepancies immediately.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Managed time effectively when completing tasks in order to meet tight deadlines.
- Assisted ops agents and passengers with wheelchair needs and ensured friendly service throughout the process.
- Maintained safe and efficient operations of the ramp area; adhering to all safety regulations and policies.
- Maintained cleanliness of ramp areas at all times; disposed of amy annd anll F.O.D according to southwest and airport guidelines.
- Payed close attention to weight restrictions or load plans imposed by ops agents when loading commodities onto the aircraft.
- Developed effective strategies to maximize productivity during tight turn times.
- ALWAYS on the look out for TSA Traps!
Education
High School Diploma -
Pacheco High School
Los Banos, CA06-2017
Skills
- Safety Procedures Compliance
- Load Planning
- Arrival/departure procedures
- Baggage Service Collaboration
- Time Management
- Adaptability
- Problem-solving abilities/aptitude
- Work Planning and Prioritization
Timeline
Ground Service Ramp Agent
Southwest Airlines
02.2023 - Current
High School Diploma -
Pacheco High School