Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jacob Kmetz

Pensacola

Summary

Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Cefcostores
Pensacola
02.2023 - 10.2024
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Concession Supervisor

Pensacola Bay Center
Pensacola
08.2017 - 03.2023
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Associate

Big Lots
Pensacola
03.2018 - 06.2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Received and displayed product shipments on store retail shelves upon delivery.

Education

High School Diploma -

Escambia High School
Pensacola, FL
06-2017

Skills

  • Cash handling
  • Point of sale systems
  • Customer engagement
  • Transaction processing
  • Payment processing
  • Inventory management
  • Problem-solving
  • Time management
  • Attention to detail
  • Pricing and markdowns
  • Mathematical accuracy
  • Product restocking

Affiliations

I coach youth baseball at NEP where I assist in teaching and training school aged children the rules and procedures of baseball. This allows for education and encouragement for growth while developing a cohesive team.

Timeline

Customer Service Cashier

Cefcostores
02.2023 - 10.2024

Sales Associate

Big Lots
03.2018 - 06.2020

Concession Supervisor

Pensacola Bay Center
08.2017 - 03.2023

High School Diploma -

Escambia High School

Similar Profiles

CREATE PROFILE
Jacob Kmetz