Summary
Overview
Work History
Education
Skills
Computertechnicalskills
Marketingexperience
Accomplishments
Timeline
Generic

Jacob K Miller

Freeland,MI

Summary

Highly adaptable and results-oriented professional with over 20 years of retail and 13 retail management experience with a solid background in computer technology. Proven ability to manage supplier relations, maintain stock levels, and implement efficient receiving practices. Skilled in coordinating team efforts to enhance operational efficience and customer satisfaction. Adept in leveraging technical skills to improve business processes.

Overview

22
22
years of professional experience

Work History

Receiving Manager

Pats Food Center
Freeland, MI
01.2021 - Current
  • Communicated with suppliers regarding product availability, costs, quality issues .
  • Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
  • Monitored stock levels and initiated reorder processes when necessary.
  • Tracked discrepancies between invoices and packing slips upon arrival of goods.
  • Assisted with training new employees on proper receiving practices and procedures.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked on price changes and putting items on file in the system when necessary.
  • Oversee display plans and verify all sale items are ringing up correctly.
  • Create necessary signs and labels for new and current items.
  • Create inventory, sales, TPRS, price, allowance, and cost batches when needed.
  • Scan or hand-check all orders, and make sure everything is accurate before allowing the driver to leave.
  • Intermediate to advanced computer skills acquired.

Clerk

Pats Food Center
Freeland , MI
07.2004 - Current
  • Performed multiple duties, such as stocking shelves, cashiering, and customer service.
  • I covered multiple department managers when they were on vacation in Dairy/Frozen since 2010, and I have been a receiving manager since 2019 to gain experience in management.
  • Operated cash register to process cash, check, and credit card transactions.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Worked first, second, and third shifts in the same week, showing flexibility and adaptability.
  • Performance is above the average of 30 to 40 cases per hour while stocking shelves.

Student Worker

SVRC Industries INC
Saginaw, MI
06.2003 - 08.2003
  • Inspect, clean, and organize small auto mechanic parts
  • Minor janitorial and maintenance work

Education

Bachelors of Business Administration - Marketing

Saginaw Valley State University
University Center, MI
12.2015

Associates of Science - Network Technology

Delta College
University Center, MI
07.2010

Associates of Science - Pc Systems Support

Delta College
University Center, MI
12.2009

Skills

Retail Management: Stockroom organization, shipment receiving, vendor relations

- Technical Skills: HTML, Network Security, Microsoft Office, Basic to Intermediate Hardware

Customer Service: Assisting Customers, Safety Management, Staff Training

Computertechnicalskills

Html, Html editor, Java, Java Script, Communications, MS Visual Studio, Word, Excel, PowerPoint, Access, Network security, Novell, Cisco, LAN/WAN configuration, Windows, Unix, Linux, SQL Server, MySQL

Marketingexperience

  • Vice president, Client Project, Fall 2013, Clark Computer Help (CCC), Saginaw, MI, Implemented both digital and traditional advertising techniques such as social media, and designing flyers to help CCC gain additional clients.
  • President, Client Project, Spring 2013, Saginaw Youth Protection Council (SYPC), Saginaw, MI, Applied various marketing techniques such as market research, and recommendations to help SYPC increase awareness amongst the community.
  • Secretary, Client Project, Winter 2012, Tie Dye Inc., Saginaw, MI, Given a budget of $500.00 to help Tie Dye Inc. start their business from scratch., Used marketing techniques such as recommendations, literature reviews, and market research., The project was a success because our Mgt. 321 class made approximately $800.00 in sales.

Accomplishments

  • 2013 and 2016 received employee of the quarter

Timeline

Receiving Manager

Pats Food Center
01.2021 - Current

Clerk

Pats Food Center
07.2004 - Current

Student Worker

SVRC Industries INC
06.2003 - 08.2003

Bachelors of Business Administration - Marketing

Saginaw Valley State University

Associates of Science - Network Technology

Delta College

Associates of Science - Pc Systems Support

Delta College

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Jacob K Miller