Jacob Kromer

CSS and Cashier

• Greeted customers and answered any questions they had about the store's products and services.
• Assisted cashiers with resolving customer complaints and inquiries.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Trained new cashiers on proper use of registers and store policies.
• Trained existing cashiers on updated goals and promotions.
• Monitored cashier performance, providing feedback as needed.
• Performed daily opening and closing procedures for the register area.

Golf Associate

• Demonstrated knowledge of golf products, equipment and apparel to customers.
• Provided exceptional customer service while maintaining a friendly environment.
• Assisted in setting up displays for promotional campaigns or special events.

Footwear Associate

• Assisted customers in finding the right footwear for their needs by providing product knowledge and sizing information.
• Troubleshot customer inquiries related to product availability, pricing, shipping, returns.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Assisted in training new servers.
• Monitored dining room for cleanliness and proper set-up at all times.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..
• Handled money transactions accurately while following company procedures for handling cash payments.
• Upheld high standards of sanitation in accordance with health department regulations.
• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

• Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
• Greeted guests upon arrival and provided assistance throughout the event.
• Carried trays of food items from kitchen to dining areas.
• Delivered food orders to tables in a timely manner.
• Bussed and reset tables in an orderly fashion.
• Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
• Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
• Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms.
• Communicated with kitchen staff regarding any special requests from customers.

• Provided individualized instruction to golfers based on their specific needs and goals.
• Assisted in the development of a comprehensive golf program for all levels of players.
• Developed and implemented effective coaching strategies to improve golfing skills of players.
• Conducted practice sessions with players to refine their skills and techniques.
• Monitored player progress through regular assessments and evaluations.
• Created lesson plans for classes and private lessons, covering fundamentals such as grip, stance, posture, swing mechanics.
• Instructed students on proper etiquette on the course including safety rules and regulations.
• Analyzed video recordings of players' swings to identify areas needing improvement.
• Encouraged players to set realistic goals that promote personal growth in golfing abilities.
• Collaborated with parents and guardians regarding their children's progress in order to ensure they are meeting expectations.
• Identified weaknesses within each student's game by observing them during play or practice rounds.
• Administered physical conditioning exercises designed specifically for improving performance in golfing activities.
• Provided advice and guidance on nutrition, mental preparation, stress management., as it relates to playing competitively.
• Utilized teaching aids such as videos, books, magazines, demonstrations., while conducting lessons.