Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
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Jacob Laplante

Humble

Summary

Results driven and dependable professional with a strong work ethic and proven leadership experience across fast-paced, team-oriented environments. Known for leading by example and consistently exceeding performance expectations. Skilled in motivating teams, managing priorities, and maintaining customer satisfaction. Adaptable, solutions focused, and committed to continuous improvement and long term success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Lead

METROPOLITAN WAREHOUSE
06.2024 - Current
  • Efficiently supervised daily warehouse operations, ensuring optimal inventory management, workflow coordination and team productivity.
  • Led and trained warehouse associates to maintain high standards of safety, accuracy, and efficiency in order fulfillment and material handling.
  • Demonstrated strong problem-solving skills, attention to detail, and a commitment to meeting delivery timelines.

Assistant Manager

Crumbl Cookies Franchises
11.2022 - 01.2023
  • Led daily store operations in a fast paced environment while ensuring excellent customer service and consistent product quality.
  • Supervised and developed team members, cultivating a positive and efficient work culture aligned with brand standards.
  • Assisted in inventory management, scheduling, hiring, and training initiatives to optimize labor efficiency and minimize waste.

Forklift operator

Alfred Talke
08.2022 - 11.2022
  • Skilled in the safe and efficient operation of handling forklifts and other material handling equipment to support plant logistics, inventory, movement, and production workflows.
  • Demonstrated strong attention to detail and adherence to safety protocols while loading, unloading, staging, and transporting goods.
  • Proven ability to operate in fast paced environments while maintaining productivity, minimizing damage, and supporting continuous improvement in operations.

Order Picker

Walmart distribution center
06.2019 - 04.2021

• Accurately and efficiently selected, packed, and prepared customer orders in a high volume warehouse environment.


• Maintained a strong focus on speed, accuracy, and safety while navigating storage systems and handling a variety or merchandise.


• Utilized handheld scanners and warehouse management systems to ensure precise inventory tracking and fulfillment.


• Maintained a clean and organized workspace while adhering to safety protocols and contributing to team productivity goals.

Usher/Concessions/Box Office

Cinemark Tinseltown
12.2017 - 04.2019
  • Provided excellent customer service in a dynamic entertainment environment by assisting guests with ticket purchases, merchandise transactions, and general inquiries.
  • Maintained cleanliness and readiness of auditoriums and common areas, ensuring a welcoming and comfortable experience for all patrons.
  • Demonstrated strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced team-oriented setting.

Education

High School Diploma -

Channelview High School
Houston, TX
06.2017

Degree of Ministry - Ministry

Victory School of Ministry
Houston, TX
06-2024

Skills

  • Leadership
  • Communication skills
  • Time management
  • Customer service
  • Computer literacy
  • Documentation review
  • Warehouse
  • Leadership Development
  • Food service
  • Restaurant experience
  • Materials transportation
  • Shipping and receiving
  • Warehouse functions
  • Excellent with numbers
  • Multitasking and organization
  • Logistics coordination
  • Order picking
  • Worksite supervision
  • Employee training
  • Load planning
  • Supervisory experience
  • Vendor management
  • Task delegation
  • Inventory management
  • Labor scheduling
  • Conflict resolution
  • Equipment maintenance
  • Project coordination
  • Safety and compliance
  • Shipment oversight
  • Information confidentiality
  • Problem-solving
  • Forklift certification
  • Attention to detail
  • Paperwork verification
  • Equipment operation
  • Warehouse operations
  • Budget management

Accomplishments

Certificate of Outstanding Performance - Walmart D.C.


Employee of the Month - Cinemark Tinseltown

Certification

  • Order Picker / Reach Truck
  • Forklift certification

Awards

Employee of the month, Outstanding work ethic award

Timeline

Warehouse Lead

METROPOLITAN WAREHOUSE
06.2024 - Current

Assistant Manager

Crumbl Cookies Franchises
11.2022 - 01.2023

Forklift operator

Alfred Talke
08.2022 - 11.2022

Order Picker

Walmart distribution center
06.2019 - 04.2021

Usher/Concessions/Box Office

Cinemark Tinseltown
12.2017 - 04.2019

High School Diploma -

Channelview High School

Degree of Ministry - Ministry

Victory School of Ministry