Jacob Latimore
Rancho Santa Margarita,CA
Summary
Professional and personable fine-dining server. Skilled in multi-course service, wine pairings, and delivering exceptional guest experiences with attention to detail and professionalism.
Overview
5
5
years of professional experience
Work History
Server
South of Nicks
Laguna Beach, CA
09.2023 - Current
- Delivered exceptional and memorable table service in an upscale dining environment.
- Provided detailed knowledge of multi-course menus, daily specials, wine pairings, and chef-driven cuisine to enhance guest satisfaction and encourage upselling
- Maintained composure and professionalism during high-volume service, managing multiple tables while personalizing service for all guests
- Trained in etiquette, food allergy protocols, and how to efficiently navigate POS systems
Server Assistant
South of Nicks
Laguna Beach, CA
02.2023 - 09.2023
- Maintained cleanliness of restaurant dining area throughout shift.
- Assisted servers with all steps of service, such as food and beverage running, table maintenance, and efficiently resetting tables.
Operations Manager
EOS Fitness
Ladera Ranch, CA
08.2021 - 02.2023
- Implemented policies and standard operating procedures, managing quality, customer service, and logistics.
- Addressed customer concerns, providing effective solutions to ensure satisfaction..
- Recruited, hired, and trained crew members on standard operations and customer relations.
Service Associate
EOS Fitness
Ladera Ranch, CA
05.2021 - 08.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding their needs and addressed their concerns.
Line Cook
The Blind Pig Kitchen and Bar
Rancho Santa Margarita, CA
05.2020 - 04.2021
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
GED -
Saddleback College
Mission Viejo, CASkills
- Detailed menu knowledge
- Upselling techniques
- Team leadership
- "Customer service" and guest relationship management
- Heavy workload management
References
References available upon request.
Timeline
Server
South of Nicks
09.2023 - Current
Server Assistant
South of Nicks
02.2023 - 09.2023
Operations Manager
EOS Fitness
08.2021 - 02.2023
Service Associate
EOS Fitness
05.2021 - 08.2021
Line Cook
The Blind Pig Kitchen and Bar
05.2020 - 04.2021
GED -
Saddleback College
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