Jacob LeBaron
San Antonio
Summary
Senior animal care professional with experience working in a team oriented environment to provide animals the highest quality of care. Highly adaptable and dedicated individual with extensive knowledge in animal training and customer service.
Overview
8
8
years of professional experience
Work History
Senior 1 Dolphin Care Specialist
SeaWorld San Antonio
05.2023 - Current
- Provide care for male and female bottlenose dolphins including adults, juveniles, and calves
- Facilitate daily objectives by keeping track of animal med schedules, organizing guest interactive programs, and implementing training plans
- Coordinate with vet staff to schedule routine health exams to collect important health diagnostics and conduct research projects
Senior Dolphin Care Specialist
Mirage Hotel
11.2021 - 05.2023
- Cultivated a positive and productive team-oriented culture and work environment focused on the highest standard of care for both animals and trainers
- Mentored junior staff members by assigning goals, conducting educational lectures, and actively watching training sessions and giving constructive feedback for overall trainer development
Dolphin Care Specialist
Mirage Hotel
Las Vegas, Nevada
11.2017 - 11.2021
- Engaged in a variety of animal encounters with guests such as deep-water swims, paints, and meet and greet programs
- Used programs such as Word and Excel to maintain detailed records of animal training sessions and guest interactions
Educator/Tour Guide
Mirage Hotel
01.2017 - 11.2017
- Provided exceptional guest service while utilizing conflict resolution skills to maintain strong relationships with guests and other departments
- Pitched and upsold add-on interactive programs in order to enhance overall guest experience
- Narrated on microphone using public speaking skills during training sessions and answered educational guest questions about animal behavior, physiology, training, and husbandry
Education
Biblical Studies
Grand Canyon University
Phoenix, AZEnglish
Southern New Hampshire University
Hooksett, NHSkills
Leadership
Creativity
Communication
Customer Service
Public Speaking
Behavioral Science
Timeline
Senior 1 Dolphin Care Specialist
SeaWorld San Antonio
05.2023 - Current
Senior Dolphin Care Specialist
Mirage Hotel
11.2021 - 05.2023
Dolphin Care Specialist
Mirage Hotel
11.2017 - 11.2021
Educator/Tour Guide
Mirage Hotel
01.2017 - 11.2017
Biblical Studies
Grand Canyon University
English
Southern New Hampshire University
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