Professional Summary
Overview
Work History
Education
Skills
Timeline

Jacob Lewis

Warren's Family Drive-In
West Haven
3
years of professional experience

Dedicated Shift Leader with proven expertise in resolving customer complaints and enhancing guest satisfaction. Skilled in cash handling, sales, and upselling techniques, ensuring a positive experience for all patrons.

Work History

Shift Leader

3 Years 6 Months
Warren's Family Drive-In | 11.2022 - 05.2026
  • Resolved customer complaints effectively, enhancing overall guest satisfaction and loyalty.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.

Education

High School Diploma

Fremont High School | Plain City, UT

Skills

Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Conflict resolution
POS system operation
Sales and upselling
Shift paperwork completion

Timeline

Shift Leader

Warren's Family Drive-In
11.2022 - 05.2026Read More

Fremont High School

High School Diploma
Read More
Jacob Lewis