JACOB LEYVA DIAZ
Santa Teresa
Summary
Dynamic professional with proven leadership experience seeking a challenging position where I can leverage my skills to drive results while contributing to the growth of the organization. My commitment to high-quality work ethics, combined with my ability to lead teams effectively, allows me to foster a positive work environment and achieve shared goals. I aspire to join a company that values personal development and collaboration, where my contributions can make a meaningful impact on overall success.
Overview
11
11
years of professional experience
Work History
Armed Facility Guard
Paragon systems
01.2023 - 03.2025
- Relieve agents from hospital duties and resume hospital watch, escort detainees to and from their cells as requested by border patrol, search detainees for contraband and weapons
School Resource Officer
Rock solid Protection
09.2023 - 02.2024
- School officer, activate alarms, control traffic, resolve arguments between students and teachers, deescalate irate parents, assure the safety and well being of students, keep track of hours and time sheets for personal payroll and company charge time
Security Officer/ LEAD
Akima Global Services (AGS)
10.2022 - 10.2023
- Company Overview: Assigned to security guard services for an Unaccompanied Minor Shelter Center in El Paso, TX
- Provide security patrols, access control, security related escort duties, traffic and parking control, security and safety response, and surveillance
- Check on team members
- Make sure team is staying on assigned post and post duties
- Making sure team stays hydrated
- Assigned to security guard services for an Unaccompanied Minor Shelter Center in El Paso, TX
Lead Security Officer
Brosnan Risk Consultants
02.2022 - 10.2022
- Patrol premises regularly to maintain order and establish presence
- Alert management of any wrong doing on property
- Radio police officer in event of an active shooter
- Notify supervisors and on-site staff of any irregularities, suspicious activities, security breaches and/or safety hazards
Level III Armed Security Officer
Recon Security
01.2022 - 02.2022
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles or people in the property
- Remove wrongdoers or trespassers from the area
- Secure all exits, doors and windows after end of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
Amed Security officer
State Wide Protection Services
01.2022 - 02.2022
- Check id's to make sure everyone that entered the bar was 21 or over
- Make sure no disorderly conduct was taken place, brake up fights, make arrest if needed
- Make sure everyone leaves the building after closing
Seasonal Helper
United Parcel Service (UPS)
11.2021 - 12.2021
- Followed supervisor instructions to complete tasks on time.
- Help the driver to deliver the packages from the vehicle to the customers. Prepare the next packages for the coming deliveries.
- Responsible for lifting heavy packages that weigh up to 75 pounds. While few cases involve loading and unloading heavy items such
as equipment onto the vehicle. - Possess professional behavior to solve the complaints or issues during the process of delivery.
- Work closely with colleagues and assisting them with the deliveries. The vehicle's loading and unloading require teamwork.
Patient Access Front Desk Associate
University Medical Center, UMC
02.2021 - 08.2021
- Assists patients register in a courteous, professional and timely manner, accurately documents demographic and financial data
- Explained hospital policies, assists patients understand financial responsibilities, informed patients on bill of rights, accurately
processed necessary payments. - Scanned protected health information, created and filed patient information packets/folders for
upcoming hospital services.
Catalog Sales Associate/Supervisor
FULLBEAUTY Brands
10.2020 - 01.2021
- Receives inbound customer calls and supports sales through communicating product and credit services knowledge.
- Assists customers
in product selections and orders by suggesting related products. - Respond to customer inquiries on order/return status; gather
information, research/resolve customer concerns. - Take customers escalated calls that sales associate could not resolve in order to
deescalate customers concerns while attempting to retain sales. - Monitor and train new hired associates, to ensure that they succeed in there new role as sales associate.
Lube Tech
Crawford Buick GMC
12.2019 - 10.2020
- Tire rotation, tire repair and replacement.
- Oil changes.
- Leveraged strong customer service, sales and management skills to engage
clients, explain repairs and gain customer approvals. - Serviced and repaired a wide variety of vehicles.
Driver/Mover (Team Lead)
Coleman Allied Worldwide Movers
08.2019 - 11.2019
- Delivered goods and products to customer on time and in excellent condition.
- Inventory, checking flaws (damaged goods).
- Asset claims for our customers.
- Loading/ unloading customer goods.
Foreman Journeyman Painter
Scott Coatings
06.2017 - 07.2019
- Coordinated work schedule of job duties, responsibilities and location of painters.
- Supervised painting staff to ensure deadlines and standards of high quality were met.
- Ordering and estimating material for production.
- Highly skilled at both exterior and interior painting, industrial, commercial and residential.
- Responsible for time sheets for employee's payroll. keeping track of extra work needed to be charged to the job.
Foreman Journeyman Painter
Long Painting Company
08.2018 - 06.2019
- Coordinated work schedule of job duties, responsibilities and location of painters.
- Supervised painting staff to ensure deadlines and
standards of high quality were met. - Ordering and estimating material for production.
- Highly skilled at both exterior and interior painting, industrial, commercial and residential.
- Responsible for time sheets for employee's payroll.
- Taking phone calls from
employee's, to inform them or assist with job requirements or call offs.
Data Entry/Front Desk Medical Receptionist
Spine Institute Northwest
10.2018 - 01.2019
- Assisted with new patient registration and appointment scheduling.
- Entering patient information accurately into Kareo.
- Updating and correcting patient charts to ensure accuracy through put records.
- Answering phones and routing to the correct departments.
Automotive Technician
Galvans Automotive
02.2015 - 06.2017
- Managed overall shop maintenance and cleanliness to encourage safe, productive work environment.
- Leveraged strong customer
service, sales and management skills to engage clients, explain repairs and gain customer approvals. - Serviced and repaired a wide
variety of vehicles.
Lube Technician
Ramons Auto Care
05.2014 - 02.2015
- Tire rotation, tire repair and replacement.
- Oil changes.
- State car inspections.
- Cashier.
Caregiver
AM Home Health
03.2014 - 02.2015
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted patients with self-administered medications.
Education
High School Diploma -
Sunset High School
01-2012
Associate of Applied Science - Automotive Technology
Southwest University
01-2016
Skills
- Radio communication
- Building checks
- Reporting skills
- Physical stamina
- Incident reporting
- Crime prevention
- Physical fitness
- Perimeter security
- Surveillance
- Law enforcement
- First aid administration
- Verbal and written communication
- Public safety
- De-escalation techniques
- Emergency response
Timeline
School Resource Officer
Rock solid Protection
09.2023 - 02.2024
Armed Facility Guard
Paragon systems
01.2023 - 03.2025
Security Officer/ LEAD
Akima Global Services (AGS)
10.2022 - 10.2023
Lead Security Officer
Brosnan Risk Consultants
02.2022 - 10.2022
Level III Armed Security Officer
Recon Security
01.2022 - 02.2022
Amed Security officer
State Wide Protection Services
01.2022 - 02.2022
Seasonal Helper
United Parcel Service (UPS)
11.2021 - 12.2021
Patient Access Front Desk Associate
University Medical Center, UMC
02.2021 - 08.2021
Catalog Sales Associate/Supervisor
FULLBEAUTY Brands
10.2020 - 01.2021
Lube Tech
Crawford Buick GMC
12.2019 - 10.2020
Driver/Mover (Team Lead)
Coleman Allied Worldwide Movers
08.2019 - 11.2019
Data Entry/Front Desk Medical Receptionist
Spine Institute Northwest
10.2018 - 01.2019
Foreman Journeyman Painter
Long Painting Company
08.2018 - 06.2019
Foreman Journeyman Painter
Scott Coatings
06.2017 - 07.2019
Automotive Technician
Galvans Automotive
02.2015 - 06.2017
Lube Technician
Ramons Auto Care
05.2014 - 02.2015
Caregiver
AM Home Health
03.2014 - 02.2015
High School Diploma -
Sunset High School
Associate of Applied Science - Automotive Technology
Southwest University
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