Jacob Licas
Stanton,CA
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in adaptability and creative solutions.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Dollar Tree
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers in locating products and answering inquiries.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure optimal store operations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Department Sales Lead
Sam Ash Music
03.2023 - 08.2024
- Led team in achieving monthly sales targets through effective product demonstrations and customer engagement.
- Trained and mentored new sales associates, enhancing product knowledge and customer service skills.
- Developed strategic merchandising displays to optimize product visibility and drive sales performance.
- Fostered strong relationships with customers, resulting in increased loyalty and repeat business.
Omni Flex Lead
Kohl's
09.2019 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Park Attendant
Knott's Berry Farm
09.2016 - 05.2018
- Maintained cleanliness and safety of park grounds, ensuring pleasant visitor experiences.
- Assisted guests with inquiries, promoting positive interactions and enhancing satisfaction.
- Operated park equipment effectively, contributing to efficient daily operations.
- Trained new staff on safety protocols and operational procedures to ensure compliance.
Education
High School Diploma -
Artesia High School
Lakewood, CACurrent -
California State Polytechnic University, Pomona
Pomona, CACurrent -
Cypress College
Cypress, CASkills
- Leadership and mentorship
- Public speaking
- Precision
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Customer complaint resolution
- Product knowledge
- Inventory management
- Merchandise restocking
- Up-selling techniques
- Attention to detail
- Time management
Languages
English
Spanish
Japanese
Timeline
Customer Service Cashier
Dollar Tree
08.2025 - Current
Department Sales Lead
Sam Ash Music
03.2023 - 08.2024
Omni Flex Lead
Kohl's
09.2019 - 03.2023
Park Attendant
Knott's Berry Farm
09.2016 - 05.2018
High School Diploma -
Artesia High School
Current -
California State Polytechnic University, Pomona
Current -
Cypress College