Jacob Lieberstein
Clarksville,TN
Summary
Dynamic IT Project Specialist with a proven track record at CGS Administrators, excelling in quality control management and data-driven decision making. Currently in pursuit of a PMP certification. Adept at monitoring performance metrics and fostering strong relationships, I successfully led teams to exceed project goals while ensuring timely deliverables and effective conflict resolution.
Overview
14
14
years of professional experience
Work History
IT Project Specialist
CGS Administrators
10.2023 - Current
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Monitored project progress, identified risks and took corrective action as needed.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
IT Project Support
Verizon
01.2021 - 10.2023
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Warehouse Manager
First Choice Moving & Storage
02.2011 - 09.2017
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed and maintained knowledgeable and productive team of employees.
- Conducted research to address shipping errors and packaging mistakes.
Education
Bachelor of Science - Computer And Information Sciences
Pensacola State College
Pensacola, FL05-2021
Skills
- Strong organizational scheduling abilities
- Document organization
- Clear scope articulation
- Monitoring performance metrics
- Strong relationship-building abilities
- Clear and concise communication
- Data-driven decision making
- Regular updates on project status
- Quality control management
- Conflict resolution
Timeline
IT Project Specialist
CGS Administrators
10.2023 - Current
IT Project Support
Verizon
01.2021 - 10.2023
Warehouse Manager
First Choice Moving & Storage
02.2011 - 09.2017
Bachelor of Science - Computer And Information Sciences
Pensacola State College
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