Jacob Lim
Orange,CA
Summary
Incoming Business student at California State University, Fullerton with proven leadership experience as a Shift Leader/Manager at Fourtea, overseeing daily operations, cash handling, and team coordination. Skilled in customer service, cross-cultural communication, and multitasking in fast-paced environments, with a consistent record of reliability across retail, community, and volunteer roles.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Shift Leader/Manager
Fourtea
03.2025 - Current
- Supervised shifts
- Managed cash handling, register balancing, and deposits..
- Resolved customer concerns promptly and maintained high satisfaction ratings.
- Managed breaks and assigned people to tasks to maintain a consistent speed of work.
- Helped with inventory consistently sending messages when items were low.
- Closed and opened the store strictly following the policy.
Senior Altar Server
Korean Martyrs Catholic Center
01.2019 - Current
- Welcomed and guided attendees, ensuring a smooth and orderly experience during services.
- Helped maintain the setup and cleanliness of the service area before and after events.
- Currently holding a senior role helping out the management and training new volunteers.
Summer Reading Program
Taft Branch Public Library
01.2023 - 01.2024
- Assisted in facilitating reading events, engaging children and families in reading activities such as guided reading games.
- Provided book recommendations and guided young readers in selecting age-appropriate materials.
- Welcomed library-goers warmly, provided information about the Summer Reading Program, and assisted with inquiries to create a friendly and inclusive environment.
Education
High School Diploma -
Canyon High School
Anaheim, CASkills
- Facilitated clear communication among team members to enhance project collaboration
- Supported team efforts through effective collaboration and shared goals
- Adapted to evolving work environments and embraced new challenges
- Operated various software and tools to streamline operational tasks
- Utilized computer applications to improve productivity and efficiency
- Learned new processes quickly to meet organizational needs
- Managed time effectively to prioritize tasks and meet deadlines
- Assisted customers with inquiries and resolved issues to enhance satisfaction
- Demonstrated flexibility in adapting to changing priorities and tasks
- Displayed determination in overcoming obstacles to achieve objectives
- Managed multiple tasks simultaneously while maintaining quality of work
- Guided team members to foster a positive work atmosphere
- Handled cash transactions accurately and efficiently using POS systems
- Engaged in cross-cultural communication to build rapport with diverse clientele
- Maintained food safety standards and ensured quality control practices
- Executed opening and closing procedures to ensure smooth operations
- Coordinated shifts and scheduling to optimize workforce efficiency
LANGUAGES
Korean, Conversational
Spanish
Timeline
Shift Leader/Manager
Fourtea
03.2025 - Current
Summer Reading Program
Taft Branch Public Library
01.2023 - 01.2024
Senior Altar Server
Korean Martyrs Catholic Center
01.2019 - Current
High School Diploma -
Canyon High School