Jacob Lindsey

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and reduced wait times by 98%.
• Maintained a high work volume of 700 orders per day resulting in an increased profit margin of 15%.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

• Ensured cost saving measures on job related supplies resulting in $5000 saved annually.
• Built, tested, and deployed physical security networks
• Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
• Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Lead a small team of 3 technicians meeting deadlines through multi-day contracts.

• Provided plumbing supply delivery to contracted business to ensure timelines for commercial and residential workloads were completed
• Saved the company over $100,000 annually by reducing supply damage, contributing to increased profitability and operational efficiency.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Performed onboard/offload of plumbing supplies and appliances to related job sites

• Provided logistical commerce supply to Southeastern United States
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Maintained a 98% on-time delivery rate by optimizing logistics processes.

• Role maintaining classified inventory of cryptologic systems material, including; antenna, personal computers, digital and optical interfaces, and data systems
• Provided configuration, maintenance and installation of tactical cryptologic and ancillary systems used to conduct Information and Cyberspace Operations ensuring downtime for systems never exceeded 24 hours.
• Coordinated repair of command, control, communications, computer, intelligence,surveillance and reconnaissance systems in support of surface, subsurface, air, and special warfare.
• Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Administered Windows and Linux environments
• Effectively managed 6 sailors in operation procedures over the course of 3 years to ensure operational readiness.

Fall 2025