Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jacob Lineberger

Toledo

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes floor management, cost-recovery management, database management, defect resolution, and customer warranty satisfaction. Recognized for exemplary quality-first approach and improved quality results.

Overview

6
6
years of professional experience

Work History

JL Quality Operations Supervisor - SMI & PQG

Stellantis
Toledo
08.2023 - Current
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Analyzed operational data to identify trends and implement strategic improvements.
  • Implemented new reporting format for defects contained in Sensitive Market to help drive corrective action more efficiently and escalating repetitive issues to management.
  • Developed strong relationships with customers through engaging in weekly touch-point meetings with export markets regarding JL Wrangler VPC, PDI, and warranty issues.
  • Supported and presented at the executive level monthly regional warranty tables regarding JL quality issues in the export markets, and what the manufacturing plant is implementing to contain issues from escaping into the field.

JL Quality Shift Lead

Stellantis
Toledo
08.2022 - 08.2023
  • Instructed and supported the JL Quality department on the second shift, which is comprised of three supervisors and over 100 hourly employees who report to the quality department.
  • Advised on all emerging quality issues in the manufacturing process, and used root cause and problem-solving methodologies to find the root cause and how to contain or correct the situation.
  • Monitored employee performance and provided feedback on areas for improvement to supervisors in both the quality department and other cross-functional departments.
  • Monitored operations and reviewed records and metrics to understand plant performance.

JL Quality Operations Supervisor - Rolls/Wheel Aligner

Stellantis
Toledo
08.2021 - 08.2022
  • Managed the rolls testing area and wheel alignment testing area for the JL Wrangler, comprised of 50+ hourly union employees.
  • Improve throughput and quality metrics by implementing different elements of inspection and processing, with industrial engineering support.
  • Coordinate with the reprocess department to identify and repair units, utilizing the teams' manpower to streamline known and easily resolvable defects on repair vehicles.
  • Assist other members of the Quality Operations team with hourly manpower guidance, and engage in supporting the team with day-to-day struggles and roadblocks in order to achieve a high-quality vehicle.

Supplier Table Engineer

Stellantis
Toledo
09.2019 - 08.2021
  • Provided support during the manufacturing process of the JL Wrangler for all material-related issues affecting the production process.
  • Utilized problem-solving skills to identify the root cause of the issue by ruling out other factors.
  • Leveraged blueprint drawings, engineering-documented changes, sales codes, and technical measurement tools to determine supplier material defects.
  • Generated cost recovery for the plant through the use of the non-conformance tracking (NCT) database and documenting repair, rework time, and scrap material to recover costs that were originally spent at the plant level containing the defect.

Education

Bachelor of Science - Chemical Engineering

Youngstown State University
Youngstown, OH
05-2019

Skills

  • Standard operating procedures
  • Operational analysis
  • Data reporting
  • Root cause analysis
  • Quality improvement
  • Team leadership
  • Customer relationship management
  • Cross-functional collaboration
  • Warranty management
  • Performance monitoring

Accomplishments

  • Achieved a 100% audit score on the Sensitive Market Inspection process according to the Sensitive Market process standard. Only Stellantis manufacturing plant in North America to achieve this honor.
  • Received an award for outstanding Kaizen for a cost-savings project to reduce the number of hourly heads to support the Supplier Table process.

References

References available upon request.

Timeline

JL Quality Operations Supervisor - SMI & PQG

Stellantis
08.2023 - Current

JL Quality Shift Lead

Stellantis
08.2022 - 08.2023

JL Quality Operations Supervisor - Rolls/Wheel Aligner

Stellantis
08.2021 - 08.2022

Supplier Table Engineer

Stellantis
09.2019 - 08.2021

Bachelor of Science - Chemical Engineering

Youngstown State University
Jacob Lineberger