Jacob Linot
Andover
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Mobile Inspector Class II
Manheim Express
07.2024 - Current
- Delivered detailed reports on findings from inspections, helping dealerships understand the value of said unit, better understanding the market value and how they should proceed with pricing.
- Examined products for imperfections and defects.
- Coordinated with project managers to schedule inspections at critical phases, ensuring timely completion without delays.
- Advocated for continuous improvement, leading by example through meticulous and proactive inspections.
- Followed standard operating procedures for inspections.
Client Service Coordinator
Manheim Auto Auction
09.2021 - 06.2024
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
R & I Technichian
No Coast Dent Repair
05.2020 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Spray Technician-Tree Trimmer
Jet Tree Service
07.2016 - 08.2018
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Assisted with training new hires on proper spray techniques, contributing to a skilled workforce.
- Increased customer retention by providing high-quality services that consistently met or exceeded expectations.
- Collaborated with colleagues to troubleshoot issues, enhancing team performance and productivity.
- Evaluated site conditions to determine optimal spraying strategies while minimizing environmental risks.
- Strengthened client relationships by addressing concerns promptly and professionally, demonstrating a commitment to customer satisfaction.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
Education
No Degree - General Studies
Butler Community College
Andover, KSHigh School Diploma -
Andover Central High School
Andover, KS05-2018
Skills
- Ethics and integrity
- Field inspections
- Observant nature
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Time management
- Critical thinking
- Decision-making
- Troubleshooting
- Inspection and testing reports
Timeline
Mobile Inspector Class II
Manheim Express
07.2024 - Current
Client Service Coordinator
Manheim Auto Auction
09.2021 - 06.2024
R & I Technichian
No Coast Dent Repair
05.2020 - 09.2021
Spray Technician-Tree Trimmer
Jet Tree Service
07.2016 - 08.2018
No Degree - General Studies
Butler Community College
High School Diploma -
Andover Central High School
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