Jacob Lorman
Reno,NV
Summary
Internet technology professional, skilled in diagnosing and fixing network problems to maintain optimal service levels. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internet Technician
Fivestar Satellite LLC
07.2024 - Current
- Installed, configured and tested network hardware such as routers, switches and wireless access points.
- Provided technical support to end users issues by troubleshooting various networking issues.
- Maintained customer networks by monitoring performance, resolving problems and providing ongoing maintenance.
- Tested new products for compatibility with existing networks prior to deployment.
- Researched emerging technologies that could improve network performance or security.
- Provided guidance to other technicians in identifying and resolving complex networking issues.
- Ran diagnostic tests on networks to detect any potential problems or outages.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Packaging Lead Man
OMYA
03.2022 - 06.2023
- Supervise ready-to-ship manufactured items.
- Utilizes roto-packers to ensure proper loading procedures.
- Follows Osha/Msha health and safety guidelines
- Summary includes filling line, loading boxcars, forming cartons, palleting and BOL (bill of lading) labeling
- Liaise with multiple departments to ascertain shipment timeliness and accuracy.
- Conducts and organizes inventory inspections for damages and defects.
- Requires adapting to a rapidly changing work environment.
- Collaborate effectively with team members.
- Monitored production schedules to ensure timely completion of orders and coordinated with other departments to resolve any issues.
- Assisted in troubleshooting mechanical problems related to the packaging process, such as jams or malfunctions due to incorrect settings or worn parts.
Restoration Worker (Seasonal)
Shappy Pool Ltd
03.2021 - 11.2021
- Ensured swimming pool cleanliness and safety.
- Ensured proper functioning of filters, pumps, and lane lines.
- Performed pool maintenance tasks including brushing and vacuuming as outlined by company guidelines.
- Set up heating, filtering equipment, and pumps for efficient pool operation.
- Monitored and resolved issues with spa motors.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
Cook, Packager and Deliver Driver
Meals on Wheels
03.2020 - 11.2020
- Executed recipes to season and create flavorful dishes for homeless and elderly communities.
- Transported items to and from designated destinations.
- Delivered packages to customers in a timely and efficient manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Deli Cook and Customer Service Representative
Olivia’s Market Place
07.2019 - 02.2020
- Ensured quality and consistency in fresh ingredient preparation for deli orders.
- Skilled in cooking, baking, frying and grilling food to appropriate temperature.
- Ensured cleanliness and health standards of facility.
- Cleaned and prepared various foods items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
- Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
- Stocked food supplies needed for daily operations.
- Kept work area clean and sanitized at all times; washed dishes as needed.
- Displayed excellent customer service skills when interacting with guests during their ordering experience.
Education
Associates - Biology - Minor in Chemistry
Colby Sawyer College
New London, NH01.2021
Skills
- Network troubleshooting
- Wireless networking
- Mobile device management
- Hardware installation
- Data usage analysis
- Field installation
- Equipment upgrades
- Structured cabling and wiring
- High-speed internet repair
- Warehouse operation oversight
- Loading and unloading
- Safety oversight
- Documentation
- Facility maintenance
- Billing and invoicing
- Forklift operations
- Problem-solving
- Inventory and stocking
- Customer care
- Time management
- Adaptive team player
- Pallet jack operations
- OSHA regulations
- Attention to detail
- Heavy lifting
- Heavy machinery operation
Certification
- OSHA Certified
- The Mining Safety and Health Administration (MSHA) Certified
- Forklift Certification
Timeline
Internet Technician
Fivestar Satellite LLC
07.2024 - Current
Packaging Lead Man
OMYA
03.2022 - 06.2023
Restoration Worker (Seasonal)
Shappy Pool Ltd
03.2021 - 11.2021
Cook, Packager and Deliver Driver
Meals on Wheels
03.2020 - 11.2020
Deli Cook and Customer Service Representative
Olivia’s Market Place
07.2019 - 02.2020
- OSHA Certified
- The Mining Safety and Health Administration (MSHA) Certified
- Forklift Certification
Associates - Biology - Minor in Chemistry
Colby Sawyer College
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