Eduardo Perez
Miami,FL
Summary
Dynamic Internet Technician with a proven track record at Hotwire Communications, excelling in network troubleshooting and customer support. Adept at installing and configuring advanced systems, I leverage strong problem-solving abilities to enhance connectivity and security for clients. Committed to delivering exceptional service in fast-paced environments.
Personable and technically adept, with solid foundation in network systems and troubleshooting. Knowledge of basic networking principles and proficiency in using diagnostic tools to resolve connectivity issues. Dedicated to ensuring seamless internet service and enhancing customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Internet Technician
Hotwire Communications
07.2025 - Current
- Installed and configured internet service for residential and commercial clients.
- Troubleshot connectivity issues using diagnostic tools and software.
- Upgrading new equipments for TV and Internet services
Burglar & Fire Alarm Systems
Hotwire Communications
04.2025 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Installing new Panels and sensors for alarm systems
Camera Installer
Affinitech LLC
07.2024 - 05.2025
Installing Cameras, and shades windows for smart homes
- Installed and configured security camera systems in residential and commercial properties.
- Conducted site assessments to determine optimal camera placement for maximum coverage.
Education
GED -
Miami Dade College
Miami, FL04-2025
Skills
- Router configuration
- Network troubleshooting
- Help desk support
- Fiber optics
- Wireless networking
- Hardware installation
- Switch configuration
- IP address management
- Virtual private networks
- Software configuration
- Server maintenance
- Network security
- VoIP systems
- Remote Access solutions
- Firewall management
- Mobile device management
- LAN and WAN technologies
- Disaster recovery
- System administration
- Operating systems
- Structured cabling
- Network monitoring
- Active directory
- Customer support analysis
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Network support
- Troubleshooting skills
- Software installation
- Network configuration
- Network diagnostics
Certification
1- Mikrotik Certified Network Associate
2- Mikrotik Certified Routing Engineer
3- Mikrotik Certified Traffic Control Engineer
4- Burglar & Fire Alarm Systems
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Internet Technician
Hotwire Communications
07.2025 - Current
Burglar & Fire Alarm Systems
Hotwire Communications
04.2025 - 06.2025
Camera Installer
Affinitech LLC
07.2024 - 05.2025
GED -
Miami Dade College