Jacob Loveday
Madisonville,TN
Summary
Detail-oriented Computer Technician experienced in managing computer-based systems and delivering exceptional customer service in fast-paced environments. Delivered effective desktop administration and troubleshooting support, utilizing expertise in computer engineering and certifications in networking, coaxial, and fiber optic systems. Committed to enhancing operational efficiency and customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Contractor
Denso
Athens, USA
12.2025 - 03.2026
- Operated scan gun to efficiently transfer parts from highway to production
- Used electric and regular pallet jacks to transport materials safely
- Managed cardboard crusher and plastic bailer for recycling tasks
- Coordinated timely part deliveries to production lines for logistics team
- Maintained organized work areas to enhance workflow continuity
- Followed safety procedures while handling equipment and materials
Credit Card Specialist
Foundever
Knoxville, USA
02.2025 - 10.2025
- Handled service calls for credit card customers, ensuring high-quality support
- Processed payments and clarified account details for clients, enhancing customer understanding
- Supported USAA customers with inquiries and account management, fostering customer satisfaction
- Maintained accurate records of customer interactions
Cook/Prep
Lamp Post Diner
Madisonville, USA
03.2022 - 04.2026
- Prepared and cooked food items to meet menu standards, ensuring quality and consistency
- Operated dishwasher and maintained kitchen cleanliness to support a safe and efficient work environment
- Provided customer service and handled food orders, enhancing customer satisfaction and dining experience
- Conducted routine cleaning to ensure safety and hygiene standards to ensure a safe environment
Cashier/Customer Service/Cook/Stocker
McDonald's-Vonore
Vonore, USA
04.2018 - 10.2021
- Operated cash register, efficiently processing customer transactions to ensure quick service
- Provided attentive customer service, effectively addressing guest needs to enhance overall experience
- Assisted with cleaning and organizing work areas
Education
High school diploma - Carpentry
Sequoyah High School
Madisonville, TNBachelor's degree - Computer Engineering
Tennessee college of applied technology
Athens, TNSkills
- Technical support
- Desktop troubleshooting support
- System administration
- VoIP solutions
- Networking equipment
- IT department experience
- Employee relations
Certification
- Driver's License
- Computer electronics Includes a diploma of networking specialist, Fiber optic based systems, Coaxial and Fiber cable building splicing and installation
Languages
English, Native
Willing To Relocate To
- Sweetwater, TN
- Loudon, TN
- Athens, TN
- Maryville, TN
- Knoxville,TN
Timeline
Contractor
Denso
12.2025 - 03.2026
Credit Card Specialist
Foundever
02.2025 - 10.2025
Cook/Prep
Lamp Post Diner
03.2022 - 04.2026
Cashier/Customer Service/Cook/Stocker
McDonald's-Vonore
04.2018 - 10.2021
High school diploma - Carpentry
Sequoyah High School
Bachelor's degree - Computer Engineering
Tennessee college of applied technology