Jacob Luczak
Gasport ,NY
Summary
A versatile and results-driven professional with a strong background at Shelby Crushed Stone. Adept in safety compliance and problem-solving. Consistently excelled in enhancing operational efficiency and customer satisfaction, showcasing strong leadership skills and a robust work ethic. Proven track record of exceeding sales targets through strategic planning and delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Plant Operator
Shelby Crushed Stone
03.2023 - Current
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Operates various pieces of heavy equipment including Excavators,Loaders,Skid Steers,Bulldozers,Articulating Haul Trucks.
Sales Manager
Snap-On Tools
12.2017 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent customer service
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Cart Attendant
Publix
12.2014 - 12.2017
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Education
GED -
Meek Baptist Church
Arley, ALSkills
- Lockout and tagout procedures
- Safety procedures
- Strong leader
- Standard operating procedures
- Heavy equipment operation
- Valid Driver's license
- Bulldozer operation
- Skid steer proficiency
- Safety compliance
- Off-road vehicle operation
- Positive attitude
- Heavy lifting
- Strong work ethic
- Problem-solving
- Reliability and punctuality
- Customer service
- Quick learner
Timeline
Plant Operator
Shelby Crushed Stone
03.2023 - Current
Sales Manager
Snap-On Tools
12.2017 - 02.2023
Cart Attendant
Publix
12.2014 - 12.2017
GED -
Meek Baptist Church
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