Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Lyngdal

Vinton

Summary

Quality engineering professional with strong background in ensuring product and process excellence. Skilled in root cause analysis, process optimization, and compliance with industry standards. Proven ability to collaborate effectively with teams, adapt to changing needs, and deliver impactful results. Known for reliability, problem-solving skills, and commitment to quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Engineer

Emerson
06.2023 - Current
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Conducted detailed audits to ensure adherence to ISO 9001, NQA-1, and ASME standards, maintaining a high level of compliance throughout the organization.
  • Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.

Quality Documentation Analyst

Emerson Automation Solutions
09.2022 - 06.2023
  • Verified customer documentation, ASME code requirements, and created final documentation packages.
  • Supported continuous improvement initiatives by recommending enhancements to current documentation procedures.
  • Contributed significantly toward achieving company objectives by consistently delivering high-quality, error-free documentation on time.
  • Coordinated with external suppliers to obtain necessary information for successful completion of required documents.
  • Assisted in the preparation of regulatory submissions, facilitating compliance with industry requirements.

Pharmaceutical Manufacturing Operator

Surmasis Pharmaceutical
08.2021 - 09.2022
  • Maintained accurate documentation of batch records, equipment logs, inventory reports, ensuring traceability throughout the manufacturing process.
  • Supported the training of new team members by sharing knowledge, providing guidance, and acting as a resource for process-related queries.
  • Supported new product introductions by participating in scale-up activities from pilot plant to full-scale production.
  • Performed routine calibration checks on critical instrumentation as per established schedules, guaranteeing accurate measurements for key process parameters.
  • Collaborated with Quality Assurance teams to investigate deviations from specifications or standard operating procedures, leading to improved product quality.

Sign Shop Manager

GWAY Printing
07.2015 - 07.2021
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Resolved customer complaints with effective solutions, maintaining positive store reputation.
  • Enhanced social media presence, driving more foot traffic to store.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Bachelor of Science - Management Information Systems

Southern Connecticut State University
New Haven, CT
05.2021

Associate of Science - Engineering Technology

Housatonic Community College
Bridgeport, CT
05.2019

Skills

  • Quality processes
  • Non-conforming material reports
  • Documentation and reporting
  • Root-cause analysis
  • Corrective action planning
  • Attention to detail
  • Team leadership
  • Quality auditing
  • External audit support
  • Internal audit coordination

Certification

  • NQA-1 Lead Auditor Emerson September 2024
  • GD&T ASMEY14.5 v2018 Fundamentals Applied Geometrics, Inc. May 2024

Timeline

Quality Engineer

Emerson
06.2023 - Current

Quality Documentation Analyst

Emerson Automation Solutions
09.2022 - 06.2023

Pharmaceutical Manufacturing Operator

Surmasis Pharmaceutical
08.2021 - 09.2022

Sign Shop Manager

GWAY Printing
07.2015 - 07.2021

Bachelor of Science - Management Information Systems

Southern Connecticut State University

Associate of Science - Engineering Technology

Housatonic Community College
  • NQA-1 Lead Auditor Emerson September 2024
  • GD&T ASMEY14.5 v2018 Fundamentals Applied Geometrics, Inc. May 2024
Jacob Lyngdal