Jacob Mabus
Fulton,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deputy Clerk
Itawamba County Tax Collector
Fulton, MS
08.2023 - Current
- Ensured that all financial transactions were properly recorded and reported.
- Reviewed incoming correspondence for accuracy and completeness.
- Processed applications for permits, licenses, and other government forms.
- Greeted visitors; provided information regarding city services or operations.
- Coordinated with various departments to ensure compliance with local laws and regulations.
- Assisted in preparing and maintaining official records, documents, and reports.
- Managed the front desk reception area; answered telephone calls.
- Managed public relations problems with discretion and courtesy to maintain positive public image.
- Communicated with customers and employees to answer questions or explain information.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Operated cash register to process cash, check, and credit card transactions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Restaurant Waiter
Country Gentleman Fish and Steak House
Fulton, MS
10.2020 - Current
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Substitute Teacher, K-12
Itawamba County School District
Fulton, MS
09.2022 - 08.2024
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Maintained rules of conduct that encouraged self-discipline and responsibility.
- Engaged students in discussions to promote interest and drive learning.
Mini Storage Manager
Fulton Mini Storage
Fulton, MS
05.2022 - 01.2024
- Directed investigations to verify and resolve customer or shipper complaints.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Consistently met company and department objectives within budget and time constraints.
- Identified opportunities to reduce cost and improve productivity.
Education
Associate of Arts - History
Itawamba Community College
Fulton, MS05-2024
High School Diploma -
Itawamba Agricultural High School
Fulton, MS05.2022
Skills
- Service Quality
- Dining Customer Service
- Positive and Professional
- Cash Handling
- Cash Management
- Administrative Support
- Verbal and writing communication
- Administrative tasks
- Customer Satisfaction
- Handling payments
- Document Management
Certification
- NCCER National Welding Certifications Training - 2021 and 2022
Timeline
Deputy Clerk
Itawamba County Tax Collector
08.2023 - Current
Substitute Teacher, K-12
Itawamba County School District
09.2022 - 08.2024
Mini Storage Manager
Fulton Mini Storage
05.2022 - 01.2024
Restaurant Waiter
Country Gentleman Fish and Steak House
10.2020 - Current
Associate of Arts - History
Itawamba Community College
High School Diploma -
Itawamba Agricultural High School
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