Rachel Caron
Virginia Beach,VA
Summary
Experienced, well established Deputy Clerk from Norfolk General District Court offering many years of professionalism and knowledge with clerical work, administrative support, and exceptional customer service skills. Organized and dependable with detail to managing multiple priorities, and completing tasks with accuracy and efficiency. Willingness to take on added responsibilities to meet team goals. Recognized for outstanding work ethic and team player attitude. Highly efficient at problem-solving and communication. Eager to learn applying new knowledge with skill and efficiency.
Overview
19
19
years of professional experience
Work History
Deputy Clerk
Norfolk General District Court
04.2005 - Current
- Maintains confidentiality by adhering to strict privacy guidelines when handling sensitive information and documents.
- Provides quality and efficient clerical support through data entry, document management, and communication.
- Exercises sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future reference.
- Reviews files, records and other documents in order to obtain information to respond to the request of the public, colleagues, judges, attorneys and other agencies.
- Continuously improves knowledge of laws, policies, and procedures related to the role as Deputy Clerk through ongoing training, observation, and interactions with other court personal and judicial officers.
- Maintains high standards of professionalism and communication while interacting with diverse populations, including attorneys, witnesses, law enforcement agencies, and other court personnel.
- Takes pride in providing exceptional customer service to individuals seeking assistance from the court clerk's office, and remembering a good portion of our customer service interactions are with people who are dealing with some very uncomfortable and sensitive situations.
- Contributes to a positive work environment by encouraging colleagues through respect and kindness and always helping in any way that I can.
- Assists judges with courtroom procedures, and other forms of research which helps with more efficient hearings and trials.
- Maintains court dockets and updates dispositions of cases after court hearings and trials.
- Provides assistance to attorneys and court personnel on a daily basis in the office and in the courtroom.
Education
Associate of Science - General Studies
Tidewater Community College
Virginia Beach, VASkills
- Document Preparation
- Data entry
- Prioritization
- Telephone Etiquette
- Administrative tasks
- Customer Service & Communication
- File Maintenance
- Quality Control
- Research
- Attention to Detail
- Flexible and Adaptable
- Professional
- Problem-Solving
- Staff Training
Timeline
Deputy Clerk
Norfolk General District Court
04.2005 - Current
Associate of Science - General Studies
Tidewater Community College
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