JACOB MACKER
Palm Coast
Summary
Dynamic Logistics Account Executive with Total Quality Logistics, adept at building strong client relationships and negotiating contracts. Proven ability to optimize supply chain processes through analytical thinking and exceptional customer service. Skilled in managing multiple accounts while ensuring accuracy and compliance, resulting in enhanced client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
Daytona Beach
11.2021 - Current
- Company Overview: Business to business freight brokerage and logistics sales.
- Develop and maintain carrier relationships
- Identify and assess customer needs to pair them with the right carrier solution that aligns with cost and time frame expectations
- Contract negotiation and customer service
Lawn Care Technician
Massey
07.2021 - 11.2021
Lead Installer
RoMac Building Supply
08.2020 - 07.2021
- Diagnosed, repaired, and installed garage doors.
Education
High School Diploma -
Camden Military Academy
Camden, SC05.2019
Skills
- Communication Skills: Building strong relationships with clients, vendors, and team members
- Sales and Negotiation: Handling contracts and agreements, identifying cost-effective solutions, and persuading clients to choose your services
- Organizational Skills: Managing multiple accounts, shipments, deadlines, and priorities efficiently
- Problem-Solving: Addressing unexpected challenges like delays, damaged goods, or miscommunications with creative solutions
- Analytical Thinking: Using data to optimize supply chain processes and improve customer satisfaction
- Attention to Detail: Ensuring accuracy in shipping details, invoices, and compliance with regulations
- Knowledge of Logistics and Supply Chain Management: Vast understanding of transportation methods, warehousing, inventory management, and international trade regulations
- Customer Service Skills: Providing exceptional support and building trust to maintain long-term client relationships
- Time Management: Meeting deadlines and managing schedules effectively, especially under pressure
Leadership Experience
- Platoon Sergeant, Camden Military Academy, Responsible for the inspection and discipline of thirty-two cadets.
- Leadership Scholarship Recipient, Marion Military Institute, 05/01/19
Accomplishments
- 2022 Daytona Beach number 1 account closer
- Top 3% in company account closer from 2022 - 2024
- Average of $300k in revenue per year
Timeline
Logistics Account Executive
Total Quality Logistics
11.2021 - Current
Lawn Care Technician
Massey
07.2021 - 11.2021
Lead Installer
RoMac Building Supply
08.2020 - 07.2021
High School Diploma -
Camden Military Academy
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