Music skills
Hi, I’m
Jacob Martinez
Puyallup,WA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
years of professional experience
1
Certification
Work History
Wild Birds Unlimited
Sales Associate
01.2024 - 11.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Cash handling, managing till count per closing shifts.
McDonald's
Kitchen Staff
10.2023 - 12.2023
Job overview
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Bonaventure Senior Living
Server
09.2022 - 02.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Red Wagon Burger
Kitchen Staff
09.2021 - 11.2021
Job overview
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Emerald Ridge Highschool, Puyallup, WA
High School Diploma
06-2023
University Overview
- Extracurricular Activities: Wrestling team.
- Extracurricular Activities: Captain of e-sports.
- French Language and Culture club Member
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash Handling
- Flexible schedule
- Guest engagement
- Stocking and receiving
- POS system operation
- Food safety
- Server training
- Cleaning and sanitizing
Certification
- Certified Bird Feeding Specialist
Interests
Guitar
Wild birds and habitats
Gaming
Pop culture
Language acquisition
Accomplishments
- Exceeded monthly quota 2 times.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionCareer advancementLanguages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sales Associate
Wild Birds Unlimited
01.2024 - 11.2024
Kitchen Staff
McDonald's
10.2023 - 12.2023
Server
Bonaventure Senior Living
09.2022 - 02.2023
Kitchen Staff
Red Wagon Burger
09.2021 - 11.2021
- Certified Bird Feeding Specialist
Emerald Ridge Highschool
High School Diploma
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