Jacob Masters
Sales Manager
Escondido,CA
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Verge Mobile| T-Mobile
Poway, CA
07.2022 - 01.2024
- Established relationships with key clients, while maintaining existing customer base.
- Identified and developed new markets for products or services.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Manager
Spacetel LLC Cricket Wireless AD
San Marcos, CA
02.2022 - 07.2022
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Implemented process changes designed to streamline workflow within the department.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Samsung Experience Consultant
2020 Companies
San Marcos, CA
08.2021 - 02.2022
- Developed and implemented innovative strategies for improving customer experience.
- Assisted in the design of customer feedback surveys to identify areas of improvement.
- Collaborated with management teams to develop action plans for addressing customer issues.
CNA - Certified Nursing Assistant
Covenant Care
Escondido, CA
03.2020 - 11.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Sales Operations Manager
Exclusive Wireless T-Mobile
Gilroy, CA
04.2016 - 03.2020
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Managed daily operations of the sales team including hiring, training, and performance evaluations.
- Created monthly reports tracking key performance indicators such as revenue goals and customer satisfaction ratings.
- Identified areas for improvement within the sales department through regular audits.
Education
Bachelor of Science - Business Management
University of Phoenix-Online Campus
true01.2024
Associate - Education And Communication
Gavilan College
Gilroy, CA12.2020
Skills
- Sales Strategy Development
- Verbal and Written Communication
- Sales Operations
- Relationship Development
- Sales Presentations
- Business Planning
Groups
The National Society of Leadership and Success, 09/01/22, Present, The National Society of Leadership and Success at the University of Phoenix is a chapter of the nationwide organization dedicated to fostering leadership skills and success among college students.
Accomplishments
- Dean's List 2023
- Nov '23, Dec '23: Top 20% Sales Location
Certification
Certificate of Achievement: Communications Studies - Gavilan College
Timeline
Sales Manager
Verge Mobile| T-Mobile
07.2022 - 01.2024
Sales Manager
Spacetel LLC Cricket Wireless AD
02.2022 - 07.2022
Samsung Experience Consultant
2020 Companies
08.2021 - 02.2022
CNA - Certified Nursing Assistant
Covenant Care
03.2020 - 11.2021
Sales Operations Manager
Exclusive Wireless T-Mobile
04.2016 - 03.2020
Bachelor of Science - Business Management
University of Phoenix-Online Campus
Associate - Education And Communication
Gavilan College
Certificate of Achievement: Communications Studies - Gavilan College
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