Jacob Matlock
Eugene,OR
Summary
I am a highly motivated undergraduate student at the University of Oregon. I am currently majoring in Sociology and minoring in Legal studies and Criminology. After graduating from UO, I want to enter the social work field, hopefully being able to work for the Department of Human Services and, specifically, Child Protection Services. I am a fast learner and work well in high-pressure situations, and I look forward to any potential internships or professional opportunities that come my way.
Overview
3
3
years of professional experience
Work History
Manager
University Of Oregon Dining
Eugene , Oregon
06.2024 - Current
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Audited cash registers at the end of each shift for accuracy.
Barista
University Of Oregon Dining
Eugene, OR
02.2023 - 05.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Supported highest standards of conduct and service to support company reputation.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Barista
Peet's Coffee Barista
Lake Oswego , OR
02.2022 - 09.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Received and accurately processed customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
Education
Bachelor of Science - Sociology, Legal Studies And Criminology Minor
University of Oregon
true06.2025
Skills
- Up-selling
- Active Listener
- Team Leadership
- Punctual
- Experience Working In High-Stress Situations/Environments
- Financial Management
Affiliations
- Golf
- Working out/Running
- Guitar/Music
- Hiking
References
References available upon request.
Timeline
Manager
University Of Oregon Dining
06.2024 - Current
Barista
University Of Oregon Dining
02.2023 - 05.2024
Barista
Peet's Coffee Barista
02.2022 - 09.2022
Bachelor of Science - Sociology, Legal Studies And Criminology Minor
University of Oregon
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