Jacob McCoy

Transferred Inglewood,CA to Miami to Lakewood,CA

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Bussed tables between courses and load and unloaded trays to expedite tasks
• Assisted customers with seating and menu selections to support fast-paced restaurant operations.
• Arranged furniture and supplies to support seamless special events, buffets and banquets.
• Refilled drinks and condiments and restocked serving areas to
  minimize delays.

• Conducted Inventory and lead cash register operations
• Developed and maintained positive relationships with customers to enhance service.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.

• Coordinated team members, consultants and material resources across multiple projects and departments.
• Managed technical projects, utilizing established project tools and methodologies to bring projects to timely completion.
• Led by example, applying thorough understanding of complex projects and business acumen to workplace challenges to motivate team members towards greater productivity.
• Identified potential risks and devised contingency plans, preparing team members to avoid and respond promptly to possible obstacles.