SHANIYA MASON

Chicago,IL

Summary

Detail-oriented college freshman experienced in food service, youth programs, and technology. Strong skills in communication, organization, and time management, enabling effective collaboration and service excellence. Open to opportunities in customer service, retail, or office support, ready to learn and grow.

Work History

Food Service Team Member / Food Server

McDonald's

Provided fast, friendly customer service in a high-volume, fast-paced food service environment.
Served and prepared food accurately while following cleanliness and safety standards.
Collaborated with team members to ensure smooth service flow and promptly address customer needs.
Maintained organized work area and completed daily responsibilities to support operational efficiency.

Participant / Student Worker

Summer Stretch Program

Collaborated with Ricky Layfield in Summer Stretch Program, enhancing professional and career-development activities.
Strengthened communication and teamwork skills through active participation in group activities.
Executed assigned projects and engaged in structured learning and community-focused activities.

Program Participant

After School Matters (ASM) Programs

Participated in After School Matters programs focused on career exploration, professional development, and skill building.
Collaborated on projects, ensuring completion and adherence to program expectations.
Acquired transferable skills in communication, technology, time management, and responsibility, enhancing ability to navigate diverse environments.

Education

High School Diploma -

Saint Xavier University

Chicago, IL

05-2030

Skills

Food preparation
Point of sale
Transaction processing
Customer support
Data entry
Time management
Teamwork
Communication
Fast-paced environment

Organization
Quick learner
Computer and technology skills
Typing
Email communication
Google Docs
Microsoft Word
Basic computer troubleshooting
Internet research

Timeline