Jacob McCracken
San Jacinto,CA
Summary
Reputable Technician with 5 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
7
7
years of professional experience
Work History
Technician
Ice Auto Repair
Hemet, CA
09.2023 - Current
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Operated specialized diagnostic tools used to identify system faults.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Communicated directly with equipment vendors for defective parts return.
Technician
PRT
Hemet, CA
08.2022 - 11.2022
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Operated specialized diagnostic tools used to identify system faults.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
Technician
Ice Auto Repair
Hemet, CA
07.2021 - 07.2022
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Analyzed data collected during testing to determine root cause of failure.
- Provided technical support services to customers via phone or email communication.
Tire and Lube Technician
Ramona Tire
Hemet, CA
07.2020 - 07.2021
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Operated lifts in order to raise vehicle off ground for access underneath it.
- Inspected tires and checked tire pressure to ensure proper inflation levels.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Rotated tires and checked brakes on vehicles.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
Laborer
LO Lynch Quality Wells & Pumps
San Jacinto, CA
06.2017 - 06.2020
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Understood and followed oral and written directions.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated and maintained a variety of equipment including hand and power tools.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed demanding physical work over extended periods and modeled positive attitude.
Education
High School Diploma -
Alessandro High School
Hemet, CA05-2014
Skills
- Environmental Compliance
- System Troubleshooting
- Cost Control
- Equipment Maintenance
- Customer Service
- System Installation
- Machinery calibration
- Maintenance and repairs
- Troubleshooting
- Documentation And Reporting
- Works Well Under Pressure
Timeline
Technician
Ice Auto Repair
09.2023 - Current
Technician
PRT
08.2022 - 11.2022
Technician
Ice Auto Repair
07.2021 - 07.2022
Tire and Lube Technician
Ramona Tire
07.2020 - 07.2021
Laborer
LO Lynch Quality Wells & Pumps
06.2017 - 06.2020
High School Diploma -
Alessandro High School
Similar Profiles
John RhoadesJohn Rhoades
Operations Manager at Ice Cold Air Auto RepairOperations Manager at Ice Cold Air Auto Repair
Tony ThaoTony Thao
Lead Automotive Technician/Supervisor at Autogear Performance Full Auto Repair Tires and RepairLead Automotive Technician/Supervisor at Autogear Performance Full Auto Repair Tires and Repair
Sonny RowlandSonny Rowland
District Manager at One Auto Club DBA Midas, Speedee Auto RepairDistrict Manager at One Auto Club DBA Midas, Speedee Auto Repair
Gabriel PonceGabriel Ponce
Wildland Firefighter - Type 1 Hand Crew at California Conservation CorpsWildland Firefighter - Type 1 Hand Crew at California Conservation Corps
Cory GoldenCory Golden
Area Manager at AmazonArea Manager at Amazon