Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Jacob McLeod

Wilmington,DE

Summary

Motivated manager with extensive experience in operations, sales, and team leadership. Proven ability to enhance profitability through effective strategies and exceptional customer service. Skilled in recruiting, training, and developing high-performing teams to achieve productivity goals. Strong organizational skills with a track record of prioritizing tasks and delivering results independently.

Overview

3
3
years of professional experience

Work History

Store Manager

CVS Pharmacy
Springfield, PA
01.2024 - Current
  • Created weekly work schedules for store personnel.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing talent.
  • Delegated work to staff, setting priorities and goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Store Manager in Training

CVS Pharmacy
Zieglerville, PA
01.2023 - 01.2025
  • Processed daily cash deposits, reconciled discrepancies, and tracked financial data.
  • Addressed customer complaints in a timely manner to maintain positive relationships.
  • Assisted in recruiting, hiring, training, and developing new team members.
  • Developed the skills, knowledge, and relationships necessary to be an effective store manager.
  • Successfully managed a store in Souderton, PA, from May 2024 to September 2024.

Sales Associate

Verizon Fios
King Of Prussia, PA
09.2022 - 12.2022
  • Demonstrated product features and benefits for customers' needs.
  • Created new relationships and generated leads in the field
  • coordinated with team members to reach sales goals

Education

BBA - Marketing

Temple University
Philadelphia, PA
05-2022

Skills

  • Customer service
  • Scheduling
  • Conflict resolution
  • Time management
  • Recruiting and hiring
  • Friendly and positive
  • Training and mentoring
  • Reliable
  • Team/culture building and leadership
  • Problem-solving

Reference

Please Contact TJX Assistant Manager Dave Stefl, at (610) 207-0678

Timeline

Store Manager

CVS Pharmacy
01.2024 - Current

Store Manager in Training

CVS Pharmacy
01.2023 - 01.2025

Sales Associate

Verizon Fios
09.2022 - 12.2022

BBA - Marketing

Temple University

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