JACOB M. CUNNINGHAM
Johnson City,TN
Summary
Logistics Consultant with extensive experience at Axle Logistics, specializing in contract negotiations and client relationship management. Proficient in Microsoft Office Suite, consistently delivers outstanding customer service. Demonstrates ability to thrive under pressure while optimizing pricing strategies and improving operational efficiency to achieve business objectives.
Overview
5
5
years of professional experience
Work History
Logistics Consultant
Axle Logistics
Knoxville, TN
07.2024 - Current
- Manage the movement of goods from pickup to delivery
- Negotiate contracts with carriers to maintain competitive pricing
- Work with team members on pricing strategies and problem-solving
- Build a portfolio of clients through cold calling
- Stay up to date on market conditions and technology
- Provide first-class customer service
- Develop long-term relationships with customers
Golf Representative
Dick's Sporting Good
Johnson City, TN
07.2020 - 07.2024
- Assisting the manager in planning and meeting sales goals
- Verifying inventory of products on hand and stocking new merchandise
- Assisting customers with selections and resolving concerns
- Attending ongoing paid training to ensure continued success
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
Internship Student
DRT Transportation
05.2022 - 08.2022
- Assisted in Covering loads with carrier sales representatives
- Assisted in customer service work
- Assisted in drayage logistics
- Prepared project presentations and reports to assist senior staff
- Sorted, organized, and maintained files
- Analyzed problems and worked with teams to develop solution
Education
Bachelor of Business Administration - MGMT Logistics/Supply Chain Management
East Tennessee State University (ETSU)
Johnson City, TN05.2024
Skills
- Microsoft Office Suite
- Retail sales and customer service
- Report preparation and analysis
- Fleet dispatching
- Professional telephone skills
- Customer consulting and support
- Administrative support and office management
- Calm demeanor under pressure
- Sales expertise
References
References available upon request.
Timeline
Logistics Consultant
Axle Logistics
07.2024 - Current
Internship Student
DRT Transportation
05.2022 - 08.2022
Golf Representative
Dick's Sporting Good
07.2020 - 07.2024
Bachelor of Business Administration - MGMT Logistics/Supply Chain Management
East Tennessee State University (ETSU)
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