Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob McWhirter

Indianapolis,IN

Summary

Experienced leader with strong background in vehicle diagnostics and repair and expertise in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Automotive Technician

Mears Automotive
12.2023 - Current
  • Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases in order to restore vehicle functionality.
  • Enhance customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Deliver superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.

Alignment Technician Lead

Belle Tire
08.2021 - 12.2023
  • Remained educated and trained on new technology to enhance repair quality and achieve good alignment results for multiple vehicle types.
  • Collaborated with team members to complete complex alignment jobs efficiently and accurately.
  • Developed strong relationships with vendors to secure competitive pricing for parts required during repair processes.

Correctional Officer

Pendleton Juvenile Correctional Facility
07.2020 - 03.2021
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.

Communications Officer

Hamilton County
11.2019 - 06.2020
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Security Divisional Manager

Eagle Trident Security
09.2017 - 05.2019
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Prepared and submitted reports to keep management informed of security activities and developments.

Education

Lawrence Central High School
Indianapolis, IN
01-2016

Skills

  • Strong work ethic
  • Time management
  • Customer relations
  • Priority management
  • Conflict resolution
  • Policy and procedure development
  • Teamwork and collaboration
  • Effective communication

Timeline

Automotive Technician

Mears Automotive
12.2023 - Current

Alignment Technician Lead

Belle Tire
08.2021 - 12.2023

Correctional Officer

Pendleton Juvenile Correctional Facility
07.2020 - 03.2021

Communications Officer

Hamilton County
11.2019 - 06.2020

Security Divisional Manager

Eagle Trident Security
09.2017 - 05.2019

Lawrence Central High School

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