Jacob Merenko
Edgewater Park,NJ
Summary
Business professional with comprehensive background in managing and operating successful enterprise. Expertise in strategic planning, operational oversight, and team leadership. Known for fostering collaboration and adapting to dynamic business environments. Skilled in financial management and customer relations.
Overview
32
32
years of professional experience
Work History
Regional Sales Manager
Capital Direct Merchant Services
09.2016 - Current
- Led regional sales strategies to enhance market penetration and drive revenue growth.
- Developed and maintained relationships with key clients to ensure customer satisfaction and retention.
- Analyzed market trends and competitor activities to inform strategic sales initiatives.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
Co-Owner/Operator
Santucci Cateering & Limosuine Service
04.1994 - 05.2016
- Directed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for new staff, enhancing service quality and operational efficiency.
- Oversaw logistics planning for events, optimizing transportation routes and schedules for timely arrivals.
- Managed budgeting and financial forecasting to align with business goals and operational costs.
- Analyzed customer feedback to identify service improvement opportunities, increasing client retention rates.
- Ensured compliance with all local, state, and federal regulations for safe business practices.
Education
Associate of Science - Accounting
Rowan College At Burlington County
Pemberton, NJSkills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Attention to detail
- Driven and determined
- Customer relations
- Task delegation
Timeline
Regional Sales Manager
Capital Direct Merchant Services
09.2016 - Current
Co-Owner/Operator
Santucci Cateering & Limosuine Service
04.1994 - 05.2016
Associate of Science - Accounting
Rowan College At Burlington County