Jacob Miller
Florence,KY
Overview
1
1
year of professional experience
Work History
Logistics Coordinator
Total Quality Logistics Inc.
Erlanger, Kentucky
08.2021 - Current
- Conducted sales with numerous trucking companies to ensure a quality and punctual delivery to desired destination.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Assisted colleagues by selling their respective loads.
- Managed over 200 inbound calls daily, as well as 50+ outbound calls
Shift Manager
Pizza King
Muncie, IN
02.2021 - 06.2021
- Trained and mentored new employees to maximize team performance.
- Performed multiple managerial duties such as book keeping, cleaning, and preparing for future shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established rules to keep employees operating productively and focused working on tasks to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Science - Business Administration
Ball State University
Muncie, IN07.2021
Skills
- Oral Presentations
- Customer Service
- Conflict Resolution
- Leadership
- Technological Proficiency (Excel, Powerpoint, etc)
- Marketing (Data analysis, communication, people management)
- Coaching and Mentoring
- Sales and Marketing Collaboration
- Administrative skills (planning and scheduling, filing, etc)
- Proficient in musical instruments (vocals, guitar, and piano)
Timeline
Logistics Coordinator
Total Quality Logistics Inc.
08.2021 - Current
Shift Manager
Pizza King
02.2021 - 06.2021
Bachelor of Science - Business Administration
Ball State University
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