Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Tatum May

Gilbert,AZ

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sephora
Gilbert, AZ
05.2025 - Current
  • Drove sales by delivering personalized beauty experiences tailored to customer needs.
  • Educated clients on customized skincare routines to enhance individual care.
  • Demonstrated makeup application techniques to boost customer knowledge and confidence.
  • Maintained a clean, organized store environment to facilitate optimal shopping.
  • Participated in team meetings to discuss customer feedback and market trends.
  • Developed strong connections with clients to provide best-in-class service across beauty categories.
  • Assisted customers with product selection and beauty consultations for informed decisions.

Animal Care Specialist

GeekyGeckoCreations
Gilbert, Arizona
08.2023 - 04.2025
  • Ensured health and comfort of animals through daily care practices.
  • Maintained clean, safe habitats following established protocols.
  • Administered medications as prescribed by veterinary staff for effective treatment.
  • Monitored animal behavior to identify signs of illness or injury.
  • Trained new staff on correct animal care procedures and safety protocols.
  • Attended seminars to remain current with industry trends in animal care.
  • Maintained comprehensive records of all treatments, vaccines, and surgeries.

Animal Care Specialist

Odysea Aquarium
Scottsdale, Arizona
05.2024 - 07.2024
  • Delivered daily care to animals, prioritizing health and comfort.
  • Maintained clean, safe habitats according to established AZA protocols.
  • Assisted with feeding and monitoring animal behavior during shifts.
  • Educated visitors on proper handling and care techniques during tours.
  • Ensured adherence to safety protocols when handling hazardous materials.
  • Attended seminars to stay informed on current animal care trends.
  • Executed cleaning and maintenance of animal enclosures daily.
  • Managed laundry, sweeping, and disinfection tasks efficiently.

Customer Service Specialist

Ivy and Sage
Gilbert, Arizona
03.2022 - 06.2023
  • Collaborated with team members to enhance service delivery processes.
  • Handled customer inquiries about products and services efficiently.
  • Documented customer interactions and transactions accurately.
  • Executed returns, refunds, and exchanges following established procedures.

Education

Bachelor of Science - Veterinary Science

Arizona State University
Tempe, AZ
12-2026

Skills

  • Animal care and management
  • Educational outreach
  • Customer service excellence
  • Team collaboration and support
  • Effective communication skills
  • Problem-solving strategies
  • Record keeping and documentation
  • Customer consultation
  • Proper safety protocols and fieldwork protocols

Affiliations

  • Research lab work with Dr. Krishnaswamy in ogranic chemistry

Accomplishments

Honors program alumni

Timeline

Beauty Advisor

Sephora
05.2025 - Current

Animal Care Specialist

Odysea Aquarium
05.2024 - 07.2024

Animal Care Specialist

GeekyGeckoCreations
08.2023 - 04.2025

Customer Service Specialist

Ivy and Sage
03.2022 - 06.2023

Bachelor of Science - Veterinary Science

Arizona State University

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