Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a welding position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Small Business Owner, Contractor, Subcontractor
Jake Of All Trades Lynchburg/ PMS Lynchburg
11.2021 - Current
Reduced client complaints by implementing a more effective customer service strategy.
Established long-term relationships with clients, resulting in increased repeat business.
Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Kept a clean job site and efficient clean up during work and after job completion.
Drywall, electrical, plumbing, repairs, renovations, mudding, painting, decking, pressure washing, soft washing, concrete, paver installation, debris removal, small or big jobs.
Consulted with customers to assess needs and propose optimal solutions.
Self Checkout Host/Stocker/Gas Station Associate
Walmart Neighborhood Market
01.2019 - 11.2021
Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
Reduced wait times for customers by effectively managing multiple self-checkout stations simultaneously.
Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
Assisted customers with technical issues, ensuring smooth operation of the self-checkout machines and timely resolution of problems.
Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
Performed routine maintenance on self-checkout equipment, minimizing downtime and contributing to efficient store operations.
Diagnosed issues with self-checkout machines and manually processed transactions.
Processed refunds and exchanges in accordance with company policy.
Host/Expo
East Coast Wings + Grill
05.2018 - 11.2018
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Intern
AMG Machine Shop
02.2018 - 05.2018
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Spent time with a multitude of employees to learn a vast amount of information related to machining, welding, and quality control.
Spent time learning about ordering and distrubuting parts and tools in the tool bay.