Jacob Miranda
Dallas,TX
Summary
O.E. Coordinator with strong background in customer service and team leadership. Demonstrated success in training employees and enhancing team productivity. Skilled in problem resolution and driving optimal performance outcomes.
Overview
2
2
years of professional experience
Work History
O.E. Cordinator
Chick-fil-A
Dallas, Texas
2024.04 - Current
- Assisted in training new employees on company policies and customer service standards.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Delegated work to staff, setting priorities and goals.
- Assisted in unloading inventory shipments and organized stock for efficient access.
- Assisted in training new team members on operational procedures and customer service standards.
- Communicated customer feedback to improve service quality and dining experience.
- Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
- Resolved customer complaints in a timely manner while upholding company standards.
Education
Associate of Science - Finance
Dallas College
Dallas, Texas, TXSkills
- Financial analysis
- Customer service
- Team leadership
- Employee training
- Time management
- Problem resolution
Timeline
O.E. Cordinator
Chick-fil-A
2024.04 - Current
Associate of Science - Finance
Dallas College