JACOB MIZLA
Cottage Inn Pizza Macomb
New Baltimore
4
years of professional experience
Results-driven Assistant Manager with strong background in leadership and team management. Achieved team collaboration and high-quality outcomes through strategic planning and effective communication. Focused on enhancing customer service by leveraging comprehensive knowledge of products and services.
Work History
Assistant Manager
1 Year- Trained and mentored staff in customer service best practices and operational procedures.
- Streamlined daily operations to improve service efficiency and customer satisfaction.
- Implemented new scheduling processes, enhancing staff productivity during peak hours.
- Assisted in inventory management, ensuring optimal stock levels and minimal waste.
- Resolved customer complaints effectively, fostering a positive dining experience and loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Stock Lead
2 Years 1 Month- Coordinated with sales teams to align inventory with promotional events and customer demand.
- Implemented efficient stocking procedures, enhancing workflow and reducing product retrieval time.
- Oversaw inventory management processes to ensure accurate stock levels and optimal organization.
- Trained and mentored team members on operational best practices and safety protocols.
- Evaluated stock levels daily, ensuring timely replenishment of high-demand products across locations.
Prep Cook Trainer
2 Years 2 Months- Assist with the preparation of 350+ pizzas daily.
- Coordinated with management and cooking crew to deliver services enhancing customer satisfaction.
- Ensure proper procedures are being maintained when opening and closing the store.
- Motivated trainees by establishing achievable goals and acknowledging accomplishments to foster growth.
- Communicated effectively with kitchen team and restaurant management to streamline operations.
Fulfillment - Seasonal
2 Months- Processed online shopping orders and efficiently packaged items for timely customer delivery.
- Organized and displayed newly delivered merchandise on sales floor to enhance shopping experience.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Managed multiple tasks effectively, adapting to changing priorities in fast-paced environment.
- Swept and mopped floors, along with confirming damaged items were routinely removed from shelves.
Education
High School - Business/ Hvac
Certification - HVAC
Skills
Retail operations
Financial oversight
Staff training and development
Team leadership
Employee scheduling
Money handling
Sales growth
Time management
Task delegation
Decision-making
Policy enforcement
Operational compliance
Timeline
Assistant Manager
Cottage Inn Pizza Macomb
08.2025 - CurrentRead More
Sales Stock Lead
Phantom Fireworks
05.2024 - 06.2026Read More
Prep Cook Trainer
Buddy's Pizza
03.2023 - 05.2025Read More
Fulfillment - Seasonal
Target
11.2022 - 01.2023Read More
Universal Technical Institute
Certification from HVAC
Read More
L'Anse Creuse High School North
High School from Business/ Hvac
Read More