Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Moore

775-778-7080
Kodak,TN

Summary

Resourceful worker with 13 years of experience in safety and dangerous work environments. Over a decade of customer service. Great at following written or verbal directions to carry out efficient work moving, storing, and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Line 1 Loader, Package Handler

FedEx
10.2023 - Current
  • Facilitated smooth communication between loaders, drivers, and other staff members to ensure seamless coordination during the loading process.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.

Terminal Operator, Delivery Driver

Yellow Freight
08.2022 - 08.2023
  • Served as a reliable point of contact for clients seeking updates on shipment status or other information related to their cargo at the terminal facility.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
  • Maintained a safe work environment by enforcing strict adherence to safety regulations and guidelines.
  • Demonstrated adaptability by quickly adjusting work schedules and priorities in response to changing operational demands or unforeseen disruptions.
  • Managed inventory effectively through accurate record-keeping and regular audits to minimize discrepancies or delays in cargo movement.
  • Ensured timely delivery of cargo by coordinating closely with transportation providers and customers.
  • Delivered packages and cargo in an efficient and professional manner.

Owner/Operator, Firearms Instructor

High Desert Critical Training
06.2015 - 07.2021
  • Managed budgets, profit and loss statements, accounts payable and accounts receivable.
  • Created and maintained training course materials in accordance with industry standards.
  • Developed strong relationships with local law enforcement agencies, leading to collaborative training opportunities for both instructors and officers.
  • Maintained and enforced strict safety protocols within the classroom and shooting range.
  • Created and maintained a professional, easy to use company website.

Service Representative

MSC Industrial Supply
03.2013 - 08.2022
  • Conducted thorough research on behalf of customers facing unique situations or requiring specialized assistance beyond standard troubleshooting guidelines; presented findings in an easily digestible format.
  • Proactively identified potential challenges or roadblocks, implementing solutions before issues could escalate further.
  • Tailored communication methods based on individual client preferences, ensuring optimal engagement levels were maintained at all times.
  • Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of safety and service.
  • Mentored junior team members, providing guidance and support as needed while helping them develop their skills.
  • Served as key point-of-contact for clients experiencing technical difficulties, offering prompt resolutions to minimize downtime.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Generated repeat business through exemplary relationship-building efforts with both new and existing clientele.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Spring Creek High School
Spring Creek, NV
05.2001 -

Skills

Planning and Problem Solving

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Timeline

Line 1 Loader, Package Handler

FedEx
10.2023 - Current

Terminal Operator, Delivery Driver

Yellow Freight
08.2022 - 08.2023

Owner/Operator, Firearms Instructor

High Desert Critical Training
06.2015 - 07.2021

Service Representative

MSC Industrial Supply
03.2013 - 08.2022

High School Diploma -

Spring Creek High School
05.2001 -

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Jacob Moore775-778-7080