Jacob Moreno
Goodyear
Summary
Skilled in fraud detection techniques and AML compliance, with extensive experience in investigating and preventing fraud. Strong critical thinking and conflict resolution abilities demonstrated through effective training and communication. Eager to leverage expertise to excel in the role of Fraud Analyst and contribute to safeguarding organizational assets.
Overview
9
9
years of professional experience
Work History
Fraud Prevention Analyst
Wells Fargo
11.2023 - Current
- Provided training sessions on fraud prevention best practices to staff members.
- Evaluated changes in customer behavior patterns that could indicate possible fraudulent activity.
- Prepared detailed documentation concerning all aspects of fraud prevention activities.
- Conducted investigations into suspected fraudulent accounts, utilizing internal databases and external resources.
Loss Prevention/ Front End Manager
Walmart
06.2016 - 02.2024
- Proficient in conducting investigations related to internal and external theft cases.
- Exhibited excellent communication and interpersonal skills to effectively interact with employees, customers, vendors and other stakeholders.
- Demonstrated expertise in developing and implementing loss prevention strategies, policies and procedures.
- Monitored and reviewed paperwork procedures and systems to prevent error-related shortages.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Northern Arizona University
Flagstaff, AZ12.2022
Skills
- Critical thinking
- AML compliance
- Conflict resolution
- Fraud detection techniques
- Employee development and training
- Conflict management
- Team building
- Customer service
Timeline
Fraud Prevention Analyst
Wells Fargo
11.2023 - Current
Loss Prevention/ Front End Manager
Walmart
06.2016 - 02.2024
Bachelor of Arts (B.A.) - Criminal Justice
Northern Arizona University
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